General Insurance | Customer Service

Cognizant; Taguig; On-site; PHP 335,000 - 558,000; Full time

Benefits offered by this job

Growth opportunities

Learning & development

Global accounts exposure

Job summary

Cognizant in the Philippines is seeking team members for its global customer service organization. The role emphasizes clear client communication, handling policy inquiries, and delivering high-quality service to financial services and life insurance clients.

Candidates with 12 months contact center experience or 18 months BPO exposure, plus a college diploma, will fit well. Cognizant offers growth opportunities, supportive benefits, and a collaborative environment that values continuous

Qualifications

• Strong verbal communication for client interactions.
• Customer service background in financial services or life insurance preferred.
• Experience with Auto Loan or Property Loan preferred.
• Detail-oriented when handling policy inquiries.
• 12 months contact center experience or 18 months BPO for undergrads.

Skills

Verbal communication

Customer service

Loan experience

Policy inquiries

BPO experience

Education

College graduate with contact center / BPO experience

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Who Thrives Here:

• Strong verbal communication for professional client interactions
• Customer service background in financial services or life insurance preferred
• Experience with Auto Loan, Property Loan is preferred
• Detail-oriented in handling policy inquiries
• College graduate w/ 12 months contact center experience OR 2-year undergraduate w/ 18 months BPO experience

Why Join Us:

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.