Furniture Showroom Sales Specialist

MUEBLES ITALIANO; Makati; On-site; PHP 260,000 - 420,000; Full time

Job summary

MUEBLES ITALIANO in Makati, Philippines, is seeking a Sales Executive to drive sales by delivering superb customer service and promoting our furniture and home furnishings to walk-in and online clients. You will identify customer needs, present options, prepare quotations, negotiate within pricing guidelines, and coordinate with operations to ensure timely delivery and installation.

The role emphasizes building long-term relationships, encouraging repeat purchases, and supporting showroom

Qualifications

• Bachelor's degree in Business Administration, Marketing, Sales, or related field.
• Fresh graduates welcome if strong interest in furniture retail and home furnishing products.
• Preferably 1–2 years of relevant work experience in sales, retail, marketing, or customer service.
• Experience in selling home furniture, furnishings, and interior décor products is an advantage.
• Candidates with previous experience in furniture retail sales or home furnishing brands will be highly preferred.
• Experience in achieving sales quotas and targets is an advantage.

Responsibilities

• Greet and assist walk-in and online customers professionally.
• Promote and explain product features, benefits, specifications, materials, designs, and pricing.
• Identify customer needs and recommend suitable furniture and packages based on their preferences, space requirements, and budget.
• Present product options and provide recommendations to help customers make informed purchasing decisions.
• Prepare quotations, negotiate with customers within approved pricing guidelines, and close sales transactions.
• Achieve assigned individual and showroom sales targets.
• Handle customer inquiries, objections, and concerns effectively and professionally.
• Prepare accurate quotations, sales orders, and invoices.
• Ensure the accuracy of customer information, product specifications, quantities, pricing, and payment terms.
• Coordinate with the Operations, Warehouse, and Delivery Teams to ensure timely order processing and fulfillment.
• Monitor order status and provide clients with updates regarding delivery and installation schedules.
• Ensure proper documentation and endorsement of confirmed sales orders.
• Address customer concerns, complaints, and after-sales inquiries promptly.
• Coordinate with concerned departments to facilitate resolution of customer concerns.
• Follow up with clients to ensure customer satisfaction after delivery and installation.
• Build and maintain positive, long-term relationships with existing and prospective customers.
• Encourage repeat purchases and generate potential referrals through excellent customer service.
• Assist in promotional activities, product launches, and other sales and marketing initiatives.
• Monitor furniture trends, competitor offerings, and customer preferences to identify potential sales opportunities.

Skills

Customer service

Negotiation

Interpersonal

Communication

Sales orientation

Product presentation

Furniture knowledge

Education

Bachelor's degree

Job description

MUEBLES ITALIANO in Makati, Philippines, is seeking a Sales Executive to drive sales by delivering superb customer service and promoting our furniture and home furnishings to walk-in and online clients. You will identify customer needs, present options, prepare quotations, negotiate within pricing guidelines, and coordinate with operations to ensure timely delivery and installation.

The role emphasizes building long-term relationships, encouraging repeat purchases, and supporting showroom