Fund Servicing Associate I - Compliance Reporting Services

JPMorgan Chase & Co.; Manila; On-site; PHP 1,000,000 - 1,600,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Compliance Reporting Services Associate in Manila to support risk reduction and regulatory adherence. You will investigate breaches, collaborate with clients and peers, and drive innovative solutions to ensure compliant, efficient operations.

The role emphasizes learning, training, and refining control processes while delivering quality service in a fast-paced financial environment.

Qualifications

• 7+ years in Banking/Finance or related industries.
• Strong oral and written communication skills.
• Good understanding of Capital Markets and related products.
• Knowledge of Custodian Bank and Investment Manager processes.
• Strong analytical, organizational, and problem-solving skills.
• Ability to think outside the box and challenge the status quo.
• Experience with root cause analysis, controls, and process improvements.
• Experience with AI-powered analytics, workflow automation, or intelligent tools.

Responsibilities

• Ensure adherence of operational procedures to complete tasks accurately and timely.
• Support managers to provide top quality operations for global business.
• Document procedures and identify requirements for additional controls.
• Provide training to new hires.
• Investigate and resolve differences in reconciliations between client and fund manager.
• Review rules setup and ensure alignment with client requirements.
• Act as a change agent and provide technical expertise to key projects.

Skills

Banking/Finance experience

Effective communication

Capital markets knowledge

Custodian bank processes

Analytical skills

Problem-solving

Root cause analysis

AI analytics tools

Tools

SQL

Excel

VBA

Python

Job description

Join a team that empowers you to make a real impact in the world of financial compliance. At J.P. Morgan, you’ll help clients navigate complex investment rules, reduce risk, and ensure regulatory adherence. This role offers the opportunity to work with industry leaders, innovate solutions, and champion best practices. You’ll be part of a collaborative environment where your expertise is valued and your ideas drive change. Take your career to the next level with a global leader in financial services.

As a Compliance Reporting Services Associate in the Compliance Reporting Services team, you play a pivotal role in managing investment rule violations and supporting risk reduction for our clients. You help us deliver top-quality operations, implement industry best practices, and foster a culture of empowerment. You will collaborate with peers and clients, investigate potential breaches, and drive innovative solutions. Together, we ensure compliance and optimize client outcomes.

Job Responsibilities:

• Ensure adherence of operational procedures to complete tasks in an accurate and timely manner.
• Support the Manager/s in the objective to provide top quality operations in support of this global business.
• Document procedures and identify requirements for additional controls.
• Provide training to new hires.
• Investigate, resolve, and substantiate key differences in reconciliations between client vs fund manager.
• Review rules setup and act as a control point to ensure the rule is working as per client requirement.
• Act as a change agent and provide technical expertise to key projects/initiatives in the compliance reporting function.
• Deliver innovative solutions to client requirements (including coding the Compliance Reporting application) in sync with optimization of the rule library in place.
• Maintain existing fund "rules" within the system and tailor available solutions to the changing needs of the client in a timely manner.
• Investigate investment guideline breaches with the investment manager to assist the client in the breach resolution process.
• Foster and champion "How We Do Business" culture where people are empowered to make decisions that affect their work/environment.

Required Qualifications, Capabilities, and Skills:

• Demonstrate 7 years or more work experience in Banking/Finance or related industries.
• Communicate effectively with strong oral and written skills.
• Apply a good understanding of the Capital Markets and related products.
• Utilize knowledge of the processes of a fund's Custodian Bank and Investment Manager.
• Exhibit strong analytical, organizational, and problem-solving skills.
• Think outside the box and challenge the status quo.
• Implement effective root cause analysis, control and process improvement initiatives.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

Preferred Qualifications, Capabilities, and Skills:

• Demonstrate supervisory and leadership skills. Perform effectively in a deadline-driven environment.
• Apply strong analytical skills.
• Take ownership of issues and escape where relevant.
• Partner effectively with peers, colleagues, and clients.
• Communicate clearly with good written and spoken English skills.
• Leverage a graduate/postgraduate background with a minimum of 7 years' work experience in Banking/Finance or related industries.
• Used SQL/Excel/VBA/Python or any rules engine configuration to optimize monitoring or reduce false positives.