Fund Accounting & Investor Operations Specialist

iSupport Worldwide; Metro Manila; Remote; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Above-industry salary package

HMO & life insurance from day 1

Free learning and development courses

Dynamic company events

Promotion opportunities

Free meals and snacks

Job summary

iSupport Worldwide is seeking a Fund Accounting & Investor Operations Specialist. The role focuses on investor onboarding, subscriptions, fund accounting, capital activity, and distributions using InvestNext, AIM, and QuickBooks Online.

You will support capital raises, capital calls, waterfall calculations, reconciliations, and investor reporting while coordinating with a US-based team and ensuring accurate records and compliant processes.

Qualifications

• 2–5+ years of experience in fund accounting or related field.
• Hands-on with investor platforms like InvestNext/AIM.
• Experience supporting onboarding, capital raises, distributions, waterfall calculations, and reporting.

Responsibilities

• Execute workflows in InvestNext and AIM, including subscription docs and capital raises.
• Prepare and audit investor distributions; maintain investor records.
• Record and reconcile fund transactions in QuickBooks Online or similar systems.
• Build Excel audit models to validate calculations; support with investor reporting.
• Collaborate with US-based team for review and final approvals.
• Draft client communications and maintain workflow documentation.

Skills

InvestNext

AppFolio AIM

QuickBooks Online

Microsoft Excel

Investor reporting

Reconciliations

Education

Bachelor's degree in Accounting

Tools

InvestNext

AppFolio AIM

Job description

Work Schedule: US Working Hours / Night Shift
Work Location: Cyberscape Alpha, Ortigas Center, Pasig City (Remote)

What is your mission?

We are looking for a Fund Accounting & Investor Operations Specialist to support investor onboarding, subscription processing, fund accounting, capital activity administration, and distribution processes using InvestNext, AppFolio Investment Manager (AIM), and QuickBooks Online. The role will support capital raises, capital calls, investor distributions, waterfall calculations, reconciliations, investor reporting, and collaboration with a U.S.-based team.

You will provide the best service to our partner brands by performing these tasks:

• Execute workflows within InvestNext and/or AppFolio Investment Manager (AIM), including setting up subscription documents for eSignature, creating and managing capital raises, drafting and processing capital calls, and preparing distribution plans.

• Prepare, process, and audit investor distributions while maintaining organized and accurate investor records and transaction histories.

• Troubleshoot discrepancies between investor platform activity and underlying accounting records.

• Record and reconcile fund-level transactions in QuickBooks Online or equivalent systems, including investor capital contributions and redemptions, investments into underlying deals, cash inflows from investments such as interest, distributions, and returns of capital, and fund-level operating expenses.

• Perform account reconciliations and tie-outs to supporting schedules and investor reporting.

• Interpret operating agreements to understand distribution structures, including preferred returns, catch-up provisions, and promote arrangements.

• Draft distribution models within InvestNext and/or AppFolio Investment Manager (AIM) based on waterfall terms.

• Build and maintain Microsoft Excel audit models to validate platform-generated calculations.

• Collaborate with the U.S.-based team for review, refinement, and final approval of calculations and outputs.

• Draft client communications, including emails, summaries, and explanations for internal review.

• Prepare clear, organized documentation of workflows, assumptions, and outputs.

• Communicate effectively with the U.S.-based team through Slack, email, Loom, and virtual meetings.

Who are we looking for?

• 2–5+ years of experience in fund accounting, syndication accounting, or private equity/real estate accounting.

• Hands-on experience with investor management platforms, including InvestNext and/or AppFolio Investment Manager (AIM).

• Experience supporting investor onboarding, subscription processing, capital raises, capital calls, investor distributions, preferred return calculations, waterfall calculations, and investor reporting.

• Experience within private placement real estate funds, real estate syndications, real estate sponsors and capital raisers, family offices, boutique fund administration firms, or real estate investment management firms is strongly preferred.

• Experience recording and reconciling investor capital contributions and redemptions, investments into underlying deals, cash inflows from investments, and fund-level operating expenses.

• Proficiency in QuickBooks Online or equivalent accounting systems.

• Advanced proficiency in Microsoft Excel, including the ability to build and maintain audit models used to validate platform-generated calculations.

• Ability to interpret operating agreements and apply distribution structures such as preferred return, catch-up, and promote provisions.

• Strong analytical, reconciliation, documentation, written communication, verbal communication, and organizational skills.
  

Company Perks:

• Above-industry salary package and incentives

• Comprehensive HMO benefits and life insurance from day 1

• Free learning and development courses for your personal and career growth

• Dynamic company events

• Opportunities for promotion

• Free meals and snacks