Fulfillment Reconciliation Specialist, Delivery Controls
S&P Global
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Benefits offered by this job
Job summary
S&P Global Energy is seeking a Senior Fulfillment Reconciliation Specialist to lead strategic transformations in fulfillment and reconciliation. You will drive automation, AI adoption, and system-led solutions to improve accuracy, scalability, and control, partnering with multiple teams to resolve complex entitlement issues and deliver data-driven improvements.
This role emphasizes leadership in automation, SOX compliance, and leveraging Salesforce CPQ and Alteryx to modernize workflows and
Qualifications
- Senior professional with experience in reconciliation, automation, and transformation.
- Strong leadership and cross-functional collaboration skills.
- Familiarity with Salesforce-based reconciliation and reporting.
Responsibilities
- Lead end-to-end projects for channel delivery and reconciliation.
- Manage timelines, milestones, and deliverables with stakeholders.
- Drive automation and AI to streamline workflows and reduce manual effort.
- Reduce reconciliation backlog with scalable solutions and validation automation.
- Ensure SOX compliance and audit readiness with proper documentation.
Skills
Tools
Job description
Advancing Essential Intelligence.
09
Senior Fulfillment Reconciliation Specialist, S&P Global Energy Fulfillment
As a Senior Fulfillment Reconciliation Specialist, you will lead strategic initiatives to optimize and transform the fulfillment reconciliation process. You will drive automation, AI adoption, and system-led solutions to improve accuracy, scalability, and control. You’ll partner cross-functionally to resolve complex entitlement issues, lead end-to-end projects, and influence stakeholders at multiple levels. This role offers the opportunity to shape the future of fulfillment and reconciliation operations, reduce manual effort, and build scalable, data-driven processes while gaining exposure to Salesforce CPQ, Alteryx, and advanced automation tools.
- Act as the leader and driver of strategy ("the what") for the channel fulfillment and reconciliation function, setting the vision for automation, AI, and operational excellence.
- Own the transformation agenda across automation, AI, and efficiency initiatives, building a roadmap for scalable, system-led solutions that reduce manual effort.
- Shift delivery models toward system-led execution, leveraging automation and AI to streamline workflows.
- Continuously assess and improve channel delivery and the reconciliation processes to enhance accuracy, efficiency, and control effectiveness.
- Lead end-to-end project execution for channel delivery and reconciliation, automation, and process improvement initiatives.
- Manage timelines, milestones, and deliverables, ensuring stakeholder alignment and timely delivery.
- Provide regular updates and high-quality presentations to leadership on project status, risks, and outcomes.
- Drive team performance, accountability, and cross-functional collaboration to meet strategic goals.
- Own and actively reduce existing reconciliation backlog through prioritization and scalable solutions.
- Identify inefficiencies, implement automation, and introduce continuous improvement practices to enhance workflow efficiency.
- Lead initiatives to automate exception handling, data validation, and reporting processes.
- Lead the adoption of AI, machine learning, and innovative tools to modernize reconciliation workflows.
- Identify automation opportunities across data validation, exception management, and reporting.
- Champion new systems, tools, and ways of working that increase scalability, transparency, and control.
- Leverage and guide the use of Salesforce, Salesforce CPQ, and Alteryx to support reconciliation, automation, and scalable reporting.
- Translate business needs into system-based solutions, partnering with technical teams for implementation.
- Monitor and reconcile channel partner entitlement data within Salesforce to ensure accuracy of conversions, renewals, rebills, and cancellations.
- Perform validation testing on Sandbox environments for system changes before deployment.
- Conduct regular fulfillment reconciliations for manual and channel partner platforms, ensuring data accuracy aligned with Salesforce billing.
- Investigate and resolve discrepancies, working closely with internal teams to rectify errors promptly.
- Collaborate with Research Ops and other teams to complete reconciliation requests and ensure compliance with SOX standards.
- Maintain documentation and records demonstrating SOX compliance and audit readiness.
- Provide training and guidance to teams on channel delivery processes and controls.
- Apply deep business knowledge to decision-making, prioritization, and process design.
- Work across teams to align transformation efforts, automation initiatives, and reconciliation priorities.
- Influence stakeholders at multiple levels through effective communication, data-driven insights, and relationship management.
- Effectively communicate reconciliation status, risks, and opportunities to leadership and cross-functional partners.
- Adhere to SOX audit requirements and standards throughout the reconciliation process.
- Maintain documentation and records to demonstrate compliance with SOX regulations.
At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.
S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy.
Advancing Essential Intelligence.
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:EEO.Compliance@spglobal.comand your request will be forwarded to the appropriate person.
20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
332094
2026-11-09
Quezon City, Philippines
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