Front Desk Associate

Unassigned Department; San Jose; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading amenity service provider is seeking a Front Desk Associate in Tarlac, Philippines. You will be the first point of contact for residents, monitoring the lobby, handling calls, and managing deliveries. The ideal candidate is customer-focused and enjoys a fast-paced environment, with a salary of $21-$22 per hour. Join our team to provide exceptional service and enjoy various employee benefits.

Benefits

Medical, Dental, and Vision Coverage

Generous paid time off

Career Development courses

Qualifications

• Ability to create a welcoming environment for residents and guests.
• Experience in handling resident requests and communication effectively.
• Willingness to learn about property management and regulations.

Responsibilities

• Welcome residents and guests at the front desk.
• Monitor lobby activity and handle incoming calls.
• Manage deliveries and facilitate contractor visits.

Skills

Customer service

Effective communication

Time management

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers At NFC Amenity Management

Current job opportunities are posted here as they become available.

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We are hiring for full-time. The pay rate is $21.00 to $22.00 per hour.

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day at one of our front desks…

As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.

Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.

Here are just a few other responsibilities you will have throughout your day:

• You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests.
• Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
• Facilitate contractor arrivals and departures, as well as realtor, potential home buyer, and renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential!

Check out our website at nfcam.com and join our Social Networks:

• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-term disability income is offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don\'t contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. Re-hire eligibility for former employees is determined by past employment performance and/or status.

At the time of this ad, this position is paying $21-$22. Historically, this position has paid between $21 and $23 per hour.