Fresh Graduates Welcome | Customer Service Representative | Voice & Non-Voice

Bill Gosling Outsourcing; Metro Manila; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

₱500 Gift Certificate

Free Grab ride

Job summary

Concentrix in Metro Manila is hiring fresh graduates for Customer Service roles across Voice and Non-Voice accounts. Positions are onsite with option for virtual interviews depending on account and hiring process.

Frontline roles involve handling inquiries, concerns, requests, and account questions via phone, chat, email, and back-office support. Training is provided, with opportunities for career growth and incentives.

Qualifications

• Fresh Graduate / First-time Job Seeker
• At least High School / Senior High School graduate, depending on the account
• No BPO experience required for selected accounts
• Good communication skills
• Willing to work onsite
• Willing to work on shifting schedules
• Willing to report to the assigned Concentrix site

Responsibilities

• Handle customer inquiries, concerns, requests, and account-related questions through phone support.
• Handle customer concerns through chat, email, back-office, and other support channels without taking calls.

Skills

Fresh Graduate

Good communication

Willing to work onsite

Willing to shift schedules

Education

High School / Senior High School

Job description

CONCENTRIX — NOW HIRING!

FRESH GRADUATES WELCOME!

CUSTOMER SERVICE | VOICE & NON-VOICE

Looking for your first job and ready to start your career?

Join CONCENTRIX and explore Customer Service opportunities for both Voice and Non-Voice accounts across Metro Manila.

VOICE CUSTOMER SERVICE

Handle customer inquiries, concerns, requests, and account-related questions through phone support.

NON-VOICE CUSTOMER SERVICE

Handle customer concerns through chat, email, back-office, and other support channels without taking calls.

FRESH GRADUATES CAN APPLY!

• Fresh Graduates welcome

• First-time job seekers are encouraged to apply

• No BPO experience required for selected accounts

• Customer Service opportunities available

• Training provided

• Career growth opportunities

• Voice & Non-Voice positions

• Onsite work setup

APPLICANT INCENTIVES

₱500 Gift Certificate Opportunity

Qualified applicants may be eligible to receive a ₱500 gift certificate, whether they pass or fail the recruitment assessment, subject to applicable program terms and eligibility requirements.

FREE GRAB RIDE OPPORTUNITY

Applicants with at least 6 months of BPO experience may also be eligible for a FREE Grab ride going to the recruitment site, subject to eligibility and program availability.

Ask the recruiter for the complete incentive mechanics before processing.

SALARY & BENEFITS

Your salary package may vary depending on the account, position, experience, and qualifications.

Benefits may include:

• Competitive salary package

• Paid training

• Night differential

• Performance incentives

• HMO and other healthcare benefits

• Career advancement opportunities

• Employee discounts

• Other company benefits

AVAILABLE METRO MANILA SITES

• Bridgetowne – Quezon City

• Quezon City

• Makati

• Mandaluyong

• Manila

• Santa Cruz – Manila

• Pasay

• Taguig

• Alabang – Muntinlupa

• Valenzuela

ONSITE & VIRTUAL INTERVIEW AVAILABLE

Can't visit the site?

Virtual interviews may be available for qualified applicants depending on the account and hiring process.

ONSITE APPLICANTS ARE HIGHLY ENCOURAGED for faster processing and applicable onsite applicant incentives.

For virtual processing, applicants may need a working webcam and headset for the assessment.

QUALIFICATIONS

• Fresh Graduate / First-time Job Seeker

• At least High School / Senior High School graduate, depending on the account

• No BPO experience required for selected accounts

• Good communication skills

• Willing to work onsite

• Willing to work on shifting schedules

• Willing to report to the assigned Concentrix site

IMPORTANT

WORK SETUP: ONSITE
CUSTOMER SERVICE POSITIONS
VOICE & NON-VOICE ACCOUNTS
FRESH GRADUATES WELCOME
ONSITE & VIRTUAL INTERVIEWS AVAILABLE

Account availability, salary, incentives, benefits, and qualifications may vary depending on the current hiring requirements.

START YOUR CAREER WITH CONCENTRIX!

Fresh graduate? No BPO experience? That's okay.

Take your first step into the BPO industry and build your career with CONCENTRIX.