Fraud Investigation Specialist: End-to-End Case Management

Salmon Group; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

Salmon Group is seeking an Investigation Officer to support fraud prevention and case management across the organization. You will handle end-to-end investigations, analyze digital and operational evidence, and work with internal teams to mitigate risks and support legal actions when needed.

This role suits someone with a strong investigative mindset, attention to detail, and experience in financial services or security environments.

Qualifications

• Bachelor’s degree in criminology or related four year courses
• Law enforcement/Military background preferred
• At least 3-year experience in Investigation preferably in Financing, Banking and Security Industry
• Proficient in Microsoft Applications (Excel, Word, PowerPoint)
• Excellent written and verbal communications

Responsibilities

• Manages cases via shared mailbox and hotline
• Conduct initial investigations from other departments' triggers
• Ensure data collection for end-to-end investigations
• Provide technical support to collect and analyze digital evidence from open sources
• Investigate cases at varying risk levels
• Implement fraud prevention programs, policies, systems, and investigations plans
• Conduct covert and overt investigations
• Conduct surveillance and counter-surveillance
• Represent the company in prosecutions and litigation as required
• Coordinate with internal departments for risk mitigation
• Manage business intelligence initiatives (Mystery Shopping)

Skills

Analytical thinking

Attention to detail

Written and verbal communication

Education

Bachelor's degree in criminology or related four year courses

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Salmon Group is seeking an Investigation Officer to support fraud prevention and case management across the organization. You will handle end-to-end investigations, analyze digital and operational evidence, and work with internal teams to mitigate risks and support legal actions when needed.

This role suits someone with a strong investigative mindset, attention to detail, and experience in financial services or security environments.