Food Delivery Customer Service Representative | TaskUs Ortigas

TaskUs; Metro Manila; On-site; PHP 279,000 - 391,000; Full time

Job summary

TaskUs Ortigas is hiring a Food Delivery Customer Service Representative to join our on-site #PeopleFirst team. You will be the frontline for one of the world’s best brands, delivering customer satisfaction and handling inquiries with care.

The role requires strong written and verbal communication, and at least 1 year of BPO or customer-facing experience. You will work in shifting schedules to support dynamic customer needs and contribute to KPI-driven performance.

Qualifications

• Exception Communication Skills: written and verbal.
• 1 year BPO/formal customer-facing experience required.

Responsibilities

• Provide customer satisfaction and experience.
• Meet and exceed client KPI targets.
• Participate in training to improve performance.
• Adhere to TaskUs policies and confidentiality.

Skills

Exceptional communication

BPO/customer facing experience

Job description

Food Delivery Customer Service Representative | TaskUs Ortigas

Teammate Position - Job Description

Level up your Customer Care skills when you join our #PeopleFirst team!

A Customer Care Expert who joins Us is a frontline member for one of the world’s best brands.

Your daily tasks include but are not limited to the following:

• Providing customer satisfaction and experience
• Meeting and exceeding client-mandated KPI’s (Key Performance Indicators)
• Participating in training to improve work performance
• Following TaskUs’ policies and keeping information confidential

TaskUs’ culture nurtures open communication and feedback. The management values each teammate's feedback on possible problem areas for improvement. Teamwork Makes the Dream Work!

What makes a #RidiculouslyGood Customer Care Expert?

• You should have exceptional Communication Skills—both in written and verbal.
• One year BPO/Formal Customer Facing experience is needed for this role.
• Willing to work on shifting schedules and on-site.

Are you this Ridiculously Good? Then TaskUs is for you!