Flight Ticketing Agent

Motortrade Nationwide Corporation; Caloocan; On-site; PHP 223,000 - 446,000; Full time

Benefits offered by this job

Fixed weekends off

Competitive salary

Monthly commissions

Pioneer, Non-voice, and Easy Accounts

HMO with 2 Dependents

Free Coffee and Biscuits

Paid leaves OT & holiday pay

13th-month pay

Fast-Track Career Growth

Retirement/Life Insurance

Signing Bonuses

Job summary

Motortrade Nationwide Corporation is hiring for Call Center Agents on a non-voice account at our Metro Manila sites. This onsite role focuses on resolving customer inquiries, updating records, and delivering accurate information from company policies and services.

You will join a collaborative team with opportunities for growth. Benefits include weekends off, monthly commissions, HMO with two dependents from day one, and signing bonuses, among others.

Qualifications

• Experience in call center or customer support preferred.
• Ability to handle inquiries and resolve issues effectively.
• Willingness to work on-site in Metro Manila.

Responsibilities

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers.
• Contribute to a positive and collaborative team environment.

Skills

Customer service

Communication

Problem solving

CRM software

Job description

We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites!

Responsibilities

• Resolve customer inquiries, concerns, or complaints effectively and escalat issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Our Awesome Benefits

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY