Fintech Program Lead - Hybrid, Data-Driven & Secure

Cognizant; Quezon City; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Job summary

Cognizant in Metro Manila is seeking an experienced fintech professional to coordinate digital financial product initiatives within a hybrid day-shift model. You will work with stakeholders to ensure secure scalable solutions and data driven decisions.

The role emphasizes clear English communication, collaboration across product, operations, risk and compliance, and delivering improved customer experiences.

Qualifications

• Fluent in spoken and written English for clear fintech communications.
• Experience in high-technology fintech platforms, analytics, and automation.
• 4–8 years in fintech or similar financial tech roles.
• Familiar with hybrid work models and collaboration tools.
• Understanding of digital payments, identity management, transaction monitoring, and data security.
• Translate metrics and incident data into concrete improvements.
• Commitment to ethics, reliability, and regulatory compliance.

Responsibilities

• Drive end-to-end fintech initiatives across product operations, risk and compliance.
• Analyze customer journeys and transaction patterns to improve UX.
• Guide design discussions with cross-functional partners for scalable fintech features.
• Document system behaviors and business rules with clear English.
• Prioritize change requests, bug fixes, and feature releases within timelines.
• Collaborate with security and risk to align with data protection standards.
• Monitor metrics to drive continuous improvement in reliability.
• Facilitate hybrid working sessions to align stakeholders.
• Support training materials and product walkthroughs for internal teams.
• Coordinate vendor/partner interactions to meet SLAs.
• Apply data-driven decisions to compare options and select best solutions.
• Maintain documentation and logs for audits and compliance.
• Drive root cause analysis to prevent recurrence.

Skills

English fluency

Fintech experience

Hybrid work experience

Problem solving

Analytical skills

Job description

Cognizant in Metro Manila is seeking an experienced fintech professional to coordinate digital financial product initiatives within a hybrid day-shift model. You will work with stakeholders to ensure secure scalable solutions and data driven decisions.

The role emphasizes clear English communication, collaboration across product, operations, risk and compliance, and delivering improved customer experiences.