Financial & Travel Customer Service Associate. Salary upto 25K-35K.

Recruitify_HR; Philippines; Hybrid; PHP 480,000 - 600,000; Full time

Job summary

Recruitify HR in the Philippines is seeking an experienced customer service professional for the financial and travel sectors. You will provide support for inquiries related to financial transactions and travel arrangements, while maintaining high customer satisfaction.

Role requires 5-7 years of relevant experience, excellent communication skills, and attention to detail. Office-based with potential for remote work options; collaborate with cross-functional teams to improve service delivery.

Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field.
• 5-7 years of customer service experience in the financial or travel sectors.
• Excellent communication and problem-solving skills.
• Strong attention to detail and ability to work under pressure.
• Office-based environment with potential for remote work options.

Responsibilities

• Provide exceptional customer service to clients in the financial and travel sectors.
• Assist customers with inquiries related to their financial transactions and travel arrangements.
• Resolve customer issues efficiently and effectively, maintaining a high level of satisfaction.
• Collaborate with cross-functional teams to enhance service delivery and customer experience.
• Stay updated on industry trends and best practices to better serve customers.

Skills

Excellent communication

Problem-solving

Education

Bachelor's degree in Finance or Business

Job description

Description

• Provide exceptional customer service to clients in the financial and travel sectors.
• Assist customers with inquiries related to their financial transactions and travel arrangements.
• Resolve customer issues efficiently and effectively, maintaining a high level of satisfaction.
• Collaborate with cross-functional teams to enhance service delivery and customer experience.
• Stay updated on industry trends and best practices to better serve customers.

Requirements

• Educational Qualifications: Bachelor’s degree in Finance, Business Administration, or a related field.
• Experience Level: 5-7 years of customer service experience in the financial or travel sectors.
• Skills and Competencies: Excellent communication and problem-solving skills.
• Qualities and Traits: Strong attention to detail and ability to work under pressure.
• Working Conditions: Office-based environment with potential for remote work options.