Financial Systems Senior Analyst

Company 81 - Manulife Data Services Inc.; Manila; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Manulife/John Hancock in Manila is seeking an accounting support professional to help manage the setup of business requests and weekly feeds. You will coordinate with Asia regions and North America, ensuring compliance with controls while supporting the general ledger and reporting initiatives.

The role emphasizes cross-functional collaboration, attention to detail, and timely execution in a hybrid work environment.

Qualifications

• 2+ years of experience supporting the financial business.
• Strong knowledge of Infor or related financial applications.
• Accounting major or relevant financial courses preferred.
• CPA is a plus but not required.

Responsibilities

• Manage personal workflow for timely business setup per requests and the weekly feed testing schedule.
• Coordinate with Asia territories and Regional Controllers to ensure feeds meet control and business requirements.
• Coordinate weekly feed testing and testing environment; liaise between business users and the IFS Technical team.
• Provide support on general ledger and accounting initiatives.
• Interact professionally with clients and internal teams to troubleshoot issues or respond to queries.
• Support ad-hoc report requests and minor modifications for business changes.
• Maintain thorough documentation of IFS business processes.
• Coordinate and communicate with colleagues in North America.

Skills

Financial systems knowledge

Education

Accounting degree or related coursework

Tools

Infor or similar ERP

Job description

3-5 sentence summary about the role considering these questions: what is the opportunity? How is this role contributing to our mission? What will they get from this opportunity?

Position Responsibilities

• Manages personal workflow for the completion of correct and timely business set up based on business requests, project related tasks and the weekly feed testing schedule.
• Works with the Asia territories and Regional Controllers to ensure the accounting feeds comply with control and business requirements.
• Coordinates the weekly feed testing process and testing environment and acts as a liaison between the business users and the IFS Technical team.
• Provide support on general ledger and accounting related initiatives.
• Interact professionally with clients and internal business areas to provide a high quality of service when troubleshooting issues or responding to queries.
• Support day-to-day requests for ad-hoc report executions or minor modifications for business changes.
• Maintain thorough and accurate documentation of IFS business processes.
• Coordinates and communicates effectively with colleagues in North America.

Required Qualifications

• Minimum 2 years' experience supporting the financial business
• High level of knowledge in Infor or any similar related applications
• An accounting major or any financial courses is a plus
• CPA is a plus but not required

Preferred Qualifications

• Good understanding of the end-to-end production environment, and the impact of changes to the reporting process, production schedule, and all the systems and applications supported by IFS.
• Good understanding of ledger systems, good accounting knowledge and sensitivity to reporting cycle.
• Good problem solving and trouble shooting in a time sensitive production environment.
• Highly organized with a strong drive to complete work on schedule.
• Team player who can juggle several items of work simultaneously, always completing priority items on time.
• Strong verbal and written communication skills.
• Ability to work with minimal supervision.
• Able to translate financial control requirements into business specifications for systems developers.
• Communicates in non-technical terms, in a clear and concise manner, to the world-wide user community regarding production issues, changes and problems.
• Accounting graduate with at least one year of experience in a computerized accounting environment.

When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement Hybrid

We’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry‑leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition.

Recent awards include

• 2026 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World's Best Employers 2025
• Financial Times World's Best Employers Asia-Pacific 2026
• We’ve been recognized as one of Canada’s Top 100 Employers 2026
• #1 Life Insurer for AI Maturity by Evident 2026

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