Finance Quality Leader – Process Excellence

Infosys BPM Philippines; Taguig; On-site; PHP 600,000 - 800,000; Full time

Job summary

Infosys BPM Philippines is hiring a Quality Supervisor (Finance and Accounting Experience required) to oversee quality across engagements in Taguig. You will lead process improvement, control, and verification activities, drive metrics, and manage client quality reporting.

The role focuses on sustaining process excellence, managing risk, and guiding teams to achieve productivity targets within a dynamic shared services environment.

Qualifications

• Bachelor's degree in any field.
• Professional leadership experience in Quality in shared services or BPO.
• Excellent interpersonal, communication and analytical skills.
• Six Sigma Green Belt, Lean certification and/or ISO awareness required.

Responsibilities

• Financial assessments and revenue health.
• Ensure adherence to Quality framework and deploy for new ramp ups.
• Deploy and monitor verification methods; establish control measures and quality scores.

Skills

Leadership in Quality

Interpersonal skills

Analytical skills

Six Sigma Green Belt

Lean certification

ISO awareness

Education

Bachelor's degree

Job description

Infosys BPM Philippines is hiring a Quality Supervisor (Finance and Accounting Experience required) to oversee quality across engagements in Taguig. You will lead process improvement, control, and verification activities, drive metrics, and manage client quality reporting.

The role focuses on sustaining process excellence, managing risk, and guiding teams to achieve productivity targets within a dynamic shared services environment.