Finance Analyst (Credit Control)

Arch Global Services (Philippines) Inc.; Cebu City; Hybrid; PHP 279,000 - 446,400; Full time

Job summary

A leading global services provider is seeking a Credit Controller based in Cebu City. The role involves managing a portfolio of brokers, ensuring timely cash collections, and maintaining accurate financial records. Candidates should have a Bachelor's Degree and experience in General Insurance Credit Control. Strong analytical and communication skills are a must, alongside proficient Excel abilities. This hybrid role offers the chance to work within an international environment.

Qualifications

• Experience in Credit Control or Cash Allocation.
• London Market Insurance experience is desirable.
• Strong customer service skills and ability to communicate with clients.

Responsibilities

• Record all steps taken to collect outstanding premiums.
• Build strong relationships to progress collection.
• Assist with cash postings and resolve unallocated cash.

Skills

General Insurance Credit Control

Analytical problem solving

Good communication skills

Strong Excel Skills

Education

Bachelor's Degree

Tools

Lloyd’s systems (LAE, LPC, LORS)

SSP or IRIS system

Job description

Hybrid - Cebu | 3-5 Yrs Exp | Bachelor | Full-time

Job Description

The credit controller is responsible for analysis and recording of various credit control transactions, cash collection and monitoring. The candidate will be responsible for their own portfolio of brokers which includes sending statements, preparing reconciliations, liaising with brokers and their finance departments, preparing and generating various reports with a focus on accuracy, timeliness, customer service and the ability to work in a fast paced environment. The candidate will provide support and be part of the Credit Control across London, Manchester and Birmingham.

Responsibilities

• Record all steps and transactions taken to collect the premium by updating the Online Aged Debt System (CreditSee)
• Execute daily operational activity for the collection and resolution of outstanding premiums
• Chase outstanding premiums from Brokers as per the Company Procedure achieving Monthly/Quarterly/Annual KPI
• Build strong relationships with internal and external stakeholders to progress collection process
• Manage Credit Control Mailbox – respond to internal and external queries
• Analyze and identify inconsistencies and recording errors in booked premium transactions. Liaise with internal Underwriting Assistants responsible for the transaction to investigate and ensure prompt resolution of error
• Meet regularly with internal Underwriting Assistants to review Gap and Escalation Reports. Take necessary actions for resolution of each item
• Work closely with the Cash Allocation team in respect of identifying cash receipts for Non-Bureau item
• Assist Cash Postings with the resolution of unallocated cash, providing constructive feedback on issues which have resulted in mis-posting to unallocated cash
• Contribute to various monthly reports and ad hoc analysis

Skills and Experience

• General Insurance Credit Control or Cash Allocation background
• London Market Insurance experience (in particular, Lloyd’s systems LAE, LPC, LORS) is desirable
• Analytical problem solving approach, ability to identify and analyse problems, creating and implementing solutions, decision making skills
• Good communication and interpersonal skills. Strong Customer Service Skills. Conversing with external clients
• Professional in manner and presentation
• Ability to work unsupervised, prioritise, time management skills and meeting deadlines, pro-active and team player
• Strong Excel Skills
• Knowledge of and experience with SSP or IRIS system is a positive but not essential

Education

• Bachelor's Degree

Please refer to job description.

Working Location

Hybrid - Cebu