Field Technician

Arsysmedia Technologies Philippines, Inc.; Philippines; On-site; PHP 223,000 - 335,000; Full time

Job summary

Arsysmedia Technologies Philippines, Inc. is seeking a field service technician to serve existing accounts by analyzing work orders, planning travel, investigating complaints, conducting tests, and resolving problems.

You will establish service by studying system requirements, installing components, performing acceptance tests, maintaining equipment, documenting actions, and keeping information confidential; travel and customer liaison are key aspects of the role.

Qualifications

• At least 1 Year(s) of working experience in the related field is required for this position or specialized in Electronics LED/LCD repair or equivalent.

Responsibilities

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Preparation and uploading of advertising contents.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.
• At least 1 Year(s) of working experience in the related field is required for this position or specialized in Electronics LED/LCD repair or equivalent.

Job description

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Preparation and uploading of advertising contents.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.
• At least 1 Year(s) of working experience in the related field is required for this position or specialized in Electronics LED/LCD repair or equivalent.