Field Technician

Astro Robotics Services Inc; Pasay; On-site; PHP 391,000 - 614,000; Full time

Job summary

ASTRO ROBOTICS Service Inc. is seeking a Field Technician to join our Metro Manila team. You will repair and maintain humanoid robots on-site, document failures, and feed insights to our Japan Field Service team to drive product improvements.

This role requires hands-on repair work, curiosity, and the ability to work with autonomy in a startup environment. A vocational background, English communication, and a valid driver’s license are essential.

Qualifications

• Graduate of a vocational school, technical institute, or equivalent (Electrical, Electronics, Mechanical, Mechatronics, or related field).
• Conversational English for communication with internal and external stakeholders.
• Valid driver’s license.
• 1+ year of repair/maintenance experience in electrical, mechanical, automotive, or industrial equipment.

Responsibilities

• Diagnose root causes of malfunctions and perform component replacement, adjustment, and functional testing on humanoid robots.
• Drive efficiency and standardization of repair and maintenance procedures.
• Identify recurring failure patterns and contribute to root cause analysis and prevention.
• Provide feedback to the development team in Japan to improve product quality and maintainability.
• Keep your work area and tools clean, organized, and ready.
• Accurately log all inspection, repair, and parts replacement activities.

Skills

Conversational English

Electrical/Mechanical repair

Field service

Autonomous workstyle

Education

Vocational/Technical degree

Tools

PCs & configuration software

Job description

Pasay City, Philippines

• State/Province National Capital Region (Manila)
• Country Philippines

Job Description

About the Role

ASTRO ROBOTICS Service Inc., in partnership with Telexistence Inc. — a Japanese robotics company developing autonomous robot systems for retail — is looking for a Field Technician to join our growing team in Metro Manila.

In this role, you'll be hands‑on with robot repair and maintenance on‑site, while also serving as a key feedback loop — documenting failure patterns and reporting findings to our Field Service (FS) team in Japan to drive product improvements and process standardization.

This isn't just a fix‑and‑move‑on role. We want someone who brings curiosity to the floor, captures what they learn, and helps us build a more reliable, scalable operation.

What You’ll Do

Diagnose root causes of malfunctions and perform component replacement, adjustment, and functional testing on humanoid robots

Drive efficiency and standardization of repair and maintenance procedures

Identify recurring failure patterns and contribute to root cause analysis and prevention

Provide feedback to the development team in Japan to improve product quality and maintainability

Keep your work area and tools clean, organized, and ready

Supporting Responsibilities

Accurately and promptly log all inspection, repair, and parts replacement activities

Report repair details and findings to the Japan-based Field Service team

Share knowledge and support teammates

Collaborate with and support the operations team

Take on additional tasks as directed by the company

Why This Role Stands Out

Hands‑on technical work is at the core, but you'll also contribute to process improvement and standardization based on what you see on the floor

You'll help build systems that make robot operations more consistent and efficient

A role where both technical skill and analytical thinking matter — bridging field work and product development

Opportunity to work directly with the Field Service team in Japan.

Graduate of a vocational school, technical institute, or equivalent (Electrical, Electronics, Mechanical, Mechatronics, or related field)

Conversational English (for communication with internal and external stakeholders)

Valid driver's license

1+ year of repair/maintenance experience in electrical, mechanical, automotive, or industrial equipment

Nice to Have

Experience maintaining automotive, industrial robots, or factory automation (FA) equipment

Hands‑on experience replacing or adjusting electric motors and gearboxes

Enjoys hands‑on assembly and repair work with tools

Experience using PCs and configuration software

Troubleshooting experience in field environments

Motivated to work with autonomy in a startup environment