Field Service Technician – Water Treatment & Installations

Nalco Water, An Ecolab Company; Biñan; On-site; PHP 240,000 - 300,000; Full time

Job summary

Nalco Water, an Ecolab company, is seeking a Field Service Representative I – Install OR Hygiene to provide hands-on service at customer sites, install or operate water treatment and disinfection equipment, and support sales with service excellence.

The role emphasizes safety, staying compliant, building trust with customers, and delivering reliable solutions that protect assets and improve performance.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in water treatment or an industrial/mechanical environment.
• Valid driver’s license with no restrictions.
• No immigration sponsorship available for this position.
• Preferred: Associate’s degree or trade school certification.
• Experience with boilers, cooling towers, and wastewater treatment systems is a plus.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and escalate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure compliance with safety policies and procedures.
• Log data, perform chemistry tests, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts.
• Execute cooling tower cleaning, treatment, and large-scale water disinfection.
• Operate power washers, industrial vacuums, and basic hand/power tools to complete service tasks.

Skills

Customer service

Problem solving

Mechanical aptitude

Driver's license

Safety mindset

Education

High school diploma or equivalent

Associate’s degree or trade school certification

Tools

Microsoft Office

Job description

Nalco Water, an Ecolab company, is seeking a Field Service Representative I – Install OR Hygiene to provide hands-on service at customer sites, install or operate water treatment and disinfection equipment, and support sales with service excellence.

The role emphasizes safety, staying compliant, building trust with customers, and delivering reliable solutions that protect assets and improve performance.