Field Operations Specialist

BLK Cosmetics; Cebu City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A retail cosmetics company in Cebu City is looking for a qualified individual to manage retail operations, ensuring smooth processes and team performance. The ideal candidate has a background in Business or Marketing with over 2 years in retail or FMCG, strong leadership abilities, and proficiency in Excel and PowerPoint. The role includes fieldwork and collaboration with various teams to meet operational goals.

Qualifications

• 2+ years of experience in a retail or FMCG company.
• Ability to work under pressure and with minimum supervision.
• Experience in managing and motivating teams.

Responsibilities

• Report directly to the Operations Manager.
• Implement operational rules and systems for retail operations.
• Evaluate performance of beauty assistants and provide solutions to operational issues.
• Ensure stores have necessary stocks and supplies.

Skills

Analytic skills

Leadership skills

Excel proficiency

PowerPoint proficiency

Collaboration

Education

Graduate of any four-year course, preferably in Business or Marketing

Job description

Overview

• Report directly to the Operations Manager.

• Ensure smooth retail operations (from demand planning to ensuring 100% fill rate) by helping the Sr. Operations Manager implement operational rules and systems, even periodically assessing, modifying, and improving these procedures.
• Ensure that all operational requirements (such as product requests, store improvements & store promotions) for the accounts are served by coordinating with the office support group, external suppliers, and other retail partners.
• Constantly visit blk cosmetics' stores and beauty counters, where you will evaluate the performance of beauty assistants, check store orderliness, do market studies, and troubleshoot/provide solutions to operational issues.
• Ensure that each store or beauty counter has stocks, testers, and supplies that they need by reporting needs to the head office, even going the extra mile of delivering urgent items to the store.
• Attend to operational events, such as certain product launches, accounts special activities, invitational selling, conventions, fairs, bazaars, etc.

Qualifications

• Graduate of any four-year course, preferably with a major in Business or Marketing
• Must have 2 or more years of work experience under a retail company or a FMCG company.
• Previous Key Account Managers, Buyers, Operations assistants/supervisors, Asst. Category/Brand managers may apply.
• Has superior analytic skills
• Has an organized and systematic work process
• Has both charismatic and pragmatic leadership skills
• Has knowledge in operations – can manage and motivate people, can create leaders, has a creative vision on how to achieve sales goals and has the patience in dealing with mall operational details.
• Well versed in Excel and PowerPoint
• Can work with minimum supervision and under pressure.
• Must have the ability to collaborate well with cross-functional teams.
• Someone who believes that working overtime and during weekends is inevitable in Operations.
• Working conditions: Field Work