Field Collection Officer — Motorcycle Required

Datung; Parañaque; On-site; PHP 279,000 - 469,000; Full time

Job summary

Datung in Metro Manila is seeking a Field Collection Officer to visit clients, recover payments, and represent the company in the communities we serve. You’ll work closely with our Collections and Risk teams to reduce delinquency and drive repayment behavior.

You'll be responsible for on-site visits, handling difficult cases with professionalism, and documenting each client interaction and follow-up actions.

Qualifications

• Experience in field collections.
• Ability to handle difficult clients with professionalism.
• Strong interpersonal and negotiation skills.

Responsibilities

• Conduct on-site visits to clients with missed or delayed payments.
• Handle difficult or escalated collection cases with firmness and professionalism.
• Deliver reminders, discuss repayment options, and collect payments as needed.
• Report red flags, fraud suspicions, and behavioral risks to the risk team.
• Collaborate with Collections and Field Ops to optimize repayment performance.
• Ensure proper documentation of each client visit and follow-up action.

Skills

Proven experience in collections

Negotiation skills

Tools

Vehicle ownership (motorcycle or car)

Job description

Datung in Metro Manila is seeking a Field Collection Officer to visit clients, recover payments, and represent the company in the communities we serve. You’ll work closely with our Collections and Risk teams to reduce delinquency and drive repayment behavior.

You'll be responsible for on-site visits, handling difficult cases with professionalism, and documenting each client interaction and follow-up actions.