Field Biologist

Rentokil Initial; Banga; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO (Health Insurance)

Group Personal Accident Insurance

Group Term Life Insurance

Paid Non working holidays

13th Month Pay

Annual pay increase

Vacation Leave

Sick Leave (with cash conversion)

Birthday Leave

Paternity/Maternity Leave

Matrimonial Leave

Bereavement Leave

Other perks

Job summary

Rentokil Initial is a reputable international service provider in pest control and hygiene solutions. The Philippines branch seeks a dedicated professional to support service operations, inspections, and reporting.

You will train teams, update product lists, and help drive quality service across branches while maintaining strong customer relationships. The role requires a college graduate in Agriculture/Entomology/Biology with strong communication skills and a willingness to work night shifts.

Qualifications

• Requires college graduate in related fields such as Agriculture, Entomology or Biology.
• Demonstrates fast learning and ability to work with minimal supervision.
• Excellent communication and customer service orientation.
• Willingness to be trained and to work night shifts.

Responsibilities

• Ensure Service Operations’ compliance to Reporting Services (QPMS / Semi–QPMS) and Termite Management Program.
• Provide technical advisory for services requiring site inspection.
• Ensure accurate and timely submission of customer reports.
• Conduct periodic inspections and discuss findings with customers and agree on action plans.
• Assist Technical Manager in scheduling, training materials, and conducting technical training.
• Update Authorized Product List and coordinate with procurement and suppliers.
• Conduct Service Audits and monitor Technician Performance Assessment (TPA).
• Support quality service initiatives within the division and assist branch operations as required.
• Provide insect identification support for branches lacking capability.
• Identify recurrent infestations and coordinate follow-up actions with branches.
• Submit recommendations for chemical treatments or monitoring improvements.
• Perform bi-annual audits to ensure compliance with the Authorized Product List.
• Maintain records for high dependency or key accounts for review.
• Ensure proper use, maintenance, and security of vehicles and equipment.

Skills

Fast learner

Good communication

Customer service oriented

Willing to be trained

Night shift

Education

BS Agriculture

Entomology

BS Biology

Related courses

Job description

Rentokil Initial

Rentokil Initial is an international business services company employing 57,700 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil Initial Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018. Philippine Best Employer Brand Awards 2019.

Find out more on careers.rentokil-initial.com

Requirements

Your day-to-day responsibilities will include:

Service Efficiency

• Ensure Service Operations’ compliance to Reporting Services (QPMS / Semi –QPMS), Termite Management Program
• Conduct technical advisory for Services which require site inspection
• Ensure accurate and on time submission of reports agreed with customer.
• Undertake periodic inspection to HD/KA customer; discuss fully finding result and recommendation. Seek agreement on the action plan.

Administration and Policy Directive

• Assist Technical Manager in planning, scheduling, preparation of suitable training materials and conduct of technical training.
• Assist Technical Manager in updating Authorized Product List, coordinate request on addition and removal from the list. Coordinate with procurement department and chemical supplier on supporting documents.
• Assist Technical Manager in conducting Service Audit, monitor status of TPA (Technician Performance Assessment)
• Assist in any program that supports Quality service within division
• Extend assistance to Branch operations in promoting company products and services and achieving business objective.
• Supervise and/or assist specific Branch service operation as required after consultation with Branch & Technical Manager.
• Provide Insect Identification Service for Branches which yet to have the capability and to complement those which have.
• Constantly improve or upgrade knowledge on Pest Management through private study, membership of association, attendance at course, study of technical literature provided by Company and practical experience in the field.
• Identify cases where recurrent infestation and/ or lack of customer cooperation, which require follow-up action by local Branch.
• Submit recommendations and reports with appropriate chemical treatment or monitoring recommendation to the Branch or Service Heads
• Conduct bi-annual audit and ensure usage of product are compliance on Authorize Product List in all Pest Control Branches.
• Maintain accurate records of High Dependency / Key Account customer on a current year as reference for review on the status of Pest Management Program.
• Ensure proper use, maintenance and security of vehicle, equipment monies provided by Company and all technical materials/documents are controlled and will not be used on other purposes outside Company’s interest.
• Drive SHE policy compliance and zero tolerance policy. Achieve LTAR target set for the year for both Pest Control & Hygiene

Customer Development

• Ensure all Customer complaints & inquiries are acted as a matter of urgency and importance following the company SOPs and 2/24 promise.
• To be aware and act on potential sales and collection opportunities to help generate additional new business, up-selling and improve collection.
• Attend required trainings, meetings, conferences and other official company functions necessary for business growth, government legislation compliance and customers’ requirement.

Do you have what it takes? If you want to be considered for this role you will need:

• College Graduate in related courses ( BS Agriculture, Entomology, BS Biology and any related courses.
• Fast Learner and can work with minimum supervision.
• Good communication Skills and Customer Service Oriented
• Willing to be trained for career growth.
• Willing to work at Night Shift
• Male and/or Female are welcome to apply

Benefits

Are you interested? Here’s what you can expect when you join us.

Benefits From Start Date

• HMO (Health Insurance)
• Group Personal Accident Insurance
• Group Term Life Insurance
• Paid Non working holidays
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Other perks

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.