Field Auto Claims Investigator

Cares Adjusters and Surveyors, Inc.; Pasig; On-site; PHP 279,000 - 469,000; Full time

Job summary

Cares Adjusters and Surveyors, Inc. is seeking a claims investigator to support the assessment and settlement of insurance claims in Pasig, Metro Manila.

You will study policies, coordinate interviews, verify details at scenes, hospitals, police stations, and with partners to determine liability and settlement options. The role requires strong communication, basic Word/Excel skills, willingness to travel, and the ability to work under pressure.

Qualifications

• Associate or Bachelor's Degree graduate.
• With good communication skills (oral and written).
• Good computer skills in Word/Excel.
• Willing to travel.
• Ability to work under pressure.
• With or without experience.
• Willing to be trained.
• Preferably resides in Pasig.

Responsibilities

• Study/review the Insurance Policy.
• Coordinate with parties concerned & schedule the investigation and interview.
• Conduct investigation and verification in the scene of accident & look for potential witnesses.
• Collate additional pertinent documents during investigation, if necessary.
• Conduct verification in the police station & validation of documents.
• Conduct verification of documents in the hospital for BI claim.
• Inspect and get measurements of the damaged portion of insured and adverse vehicles for OD & PD claim.
• Conduct discreet investigation, if necessary.
• Determine liability and compensability of the claim.
• Negotiate settlement whenever necessary and resolve claims in a timely and fair manner.
• Attend hearing if necessary.
• Submit Preliminary Report within 3 days upon initial investigation and Status Report on any development of the claim

Skills

Communication skills

Written English

Education

Associate or Bachelor's degree

Tools

Word

Excel

Job description

Cares Adjusters and Surveyors, Inc. is seeking a claims investigator to support the assessment and settlement of insurance claims in Pasig, Metro Manila.

You will study policies, coordinate interviews, verify details at scenes, hospitals, police stations, and with partners to determine liability and settlement options. The role requires strong communication, basic Word/Excel skills, willingness to travel, and the ability to work under pressure.