Field and Emergency Communications Officer

World Vision; Quezon City; On-site; PHP 446,000 - 781,000; Full time

Job summary

World Vision, based in Quezon City, is seeking a FEC Officer to lead content strategy and storytelling. You will translate program impact into compelling narratives, coordinate with field teams, and uphold safeguarding standards in all media materials.

Open-ended position requiring 3-5 years in field communications, with travel to remote or emergency areas as needed. You will support donor communications and craft engaging content across platforms.

Qualifications

• Bachelor's degree in Communications, Journalism, Development Studies, or a related field.
• 3-5 years of field-based communications or humanitarian storytelling experience.
• Willingness to travel to remote or emergency-affected areas and strong writing skills.

Responsibilities

• Lead content strategy and development of stories, videos, and communications materials reflecting program impact.
• Coordinate with field teams to gather manuals, visuals, and authentic voices while upholding safeguarding.
• Activate rapid content gathering and media coordination during emergencies and disasters.
• Prepare briefing notes, media kits, and talking points for leadership and external stakeholders.
• Support donor visibility and partner communications with tailored content packages.

Skills

Storytelling

Interviewing

Content planning

Strategic communications

Cross-cultural coordination

Writing

Digital communications

Brand alignment

Safeguarding knowledge

Education

Bachelor's degree in Communications, Journalism, Development Studies, or related field

Tools

Photography

Videography

Video editing

Social media tools

Content management systems

Job description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!

Key Responsibilities

The FEC Officer will lead and coordinate the strategic development of evidence-based, child- and community-focused communications that amplify the voices of vulnerable populations and demonstrate the impact of World Vision's development and emergency response programs. This role ensures timely, ethical, and compelling storytelling across field sites and disaster zones, highlighting both the challenges faced by children and families and the transformative results of World Vision's technical expertise, advocacy, and interventions.

This is an open-ended post based in Quezon City.

Major Responsibilities

30% Content Strategy & Development

• Lead the planning and creation of child- and community-focused stories, videos, and communications materials that reflect program impact and technical expertise.
• Ensure all content aligns with World Vision's brand, safeguarding standards, and advocacy goals.
• Translate complex program data into accessible, emotionally resonant narratives for diverse audiences.

10% Field Coordination & Story Gathering

• Collaborate with field teams to identify compelling success stories, challenges, and community voices.
• Conduct interviews, gather visuals, and oversee ethical documentation in development and emergency contexts.
• Provide orientation and support to field staff on storytelling protocols and safeguarding compliance.

20% Emergency Communications

• Activate rapid content gathering and media coordination during disasters or humanitarian emergencies.
• Ensure production of timely updates, human-interest stories, and visual assets for internal and external use.
• Liaise with response teams to ensure communications reflect accurate needs, impact, and dignity.

30% Stakeholder Engagement

• Support donor visibility and partner communications through tailored content packages and field updates.
• Coordinate with national and regional communications teams to amplify field stories across platforms.
• Prepare briefing notes, media kits, and talking points for leadership and external stakeholders.

10% Safeguarding & Ethical Standards

• Uphold World Vision's safeguarding policies in all content creation and dissemination.
• Ensure informed consent, cultural sensitivity, and privacy protection in all field documentation.
• Monitor and mitigate reputational risks related to communications activities.

Qualifications

• Bachelor's degree in Communications, Journalism, Development Studies, or a related field.
• Minimum 3-5 years of relevant experience in field-based communications, media production, humanitarian communications, development communications, or storytelling.
• Experience in emergency response communications is highly desirable.
• Willingness and ability to travel to remote and emergency-affected areas, as required.
• Strong writing, interviewing, and visual storytelling skills, with the ability to translate complex humanitarian and development issues into clear, engaging content for public audiences.
• Proficiency in storytelling, photography, videography, video editing, and digital content production tools.
• Knowledge of media relations, content planning, audience segmentation, and digital communications.
• Strong understanding of social media trends, platform-specific formats, and audience engagement strategies.
• Familiarity with donor communications, advocacy messaging, and brand alignment.
• Sound understanding of humanitarian response frameworks and development programming.
• Strong knowledge of child protection and safeguarding principles, particularly as they relate to communications and storytelling.
• Familiarity with safeguarding protocols, informed consent procedures, and ethical storytelling standards, including approaches that protect the dignity, safety, privacy, and best interests of children and affected communities.
• Familiarity with sector-specific terminology, including WASH, nutrition, education, disaster risk reduction (DRR), and other humanitarian/development sectors, with the ability to translate technical information into accessible public-facing messages.
• Ability to work effectively in cross-cultural and diverse settings and coordinate with colleagues, partners, media, and other stakeholders.
• Excellent organizational, interpersonal, and coordination skills, with strong attention to detail.
• Demonstrates a proactive, collaborative, and adaptable mindset, with the ability to work effectively in fast-paced and changing environments.

World Vision is committed to safeguarding all children as well as adults living where World Vision operates. We have zero tolerance for incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. Therefore, World Vision does not hire staff whose background is not suitable for working with children or vulnerable adults, even if their role does not interact directly with them. Each potential team member needs to understand the importance of these issues and be open to further training and guidance on our safeguarding policies and responsibilities.

Applicant Types Accepted

Local Applicants Only