Field and Emergency Communications Officer

World Vision International (New); Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

World Vision International (New) invites applications for an FEC Officer-based role in Quezon City. The position focuses on leading strategic, evidence-based storytelling about vulnerable children and communities, with emphasis on safeguarding and donor visibility.

Responsibilities include coordinating field storytelling, rapid content during emergencies, and producing materials for external stakeholders while ensuring ethical practices and alignment with World Vision’s brand and advocacy goals.

Qualifications

• Bachelor's degree in Communications, Journalism, Development Studies, or related field.
• 3–5 years of field-based communications or humanitarian storytelling experience.
• Strong writing, interviewing, and visual storytelling skills.

Responsibilities

• Lead the development of evidence-based, client- and community-focused communications.
• Coordinate field staff for storytelling, ensuring safeguarding compliance.
• Activate rapid content gathering during disasters and emergencies.
• Prepare briefing notes, media kits, and talking points for leadership and stakeholders.
• Uphold safeguarding and ethical standards in all content creation.

Skills

Content strategy

Storytelling

Interviewing

Writing

Cross-cultural communication

Education

Bachelor's degree in Communications

Bachelor's degree in Journalism

Bachelor's degree in Development Studies

Job description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

The FEC Officer will lead and coordinate the strategic development of evidence-based, child- and community-focused communications that amplify the voices of vulnerable populations and demonstrate the impact of World Vision’s development and emergency response programs. This role ensures timely, ethical, and compelling storytelling across field sites and disaster zones, highlighting both the challenges faced by children and families and the transformative results of World Vision’s technical expertise, advocacy, and interventions. The officer serves as a key link between field realities and public engagement—guiding content creation, safeguarding standards, and media readiness to support donor visibility, partner collaboration, and organizational reputation. This is an open-ended post based in Quezon City.

Major Responsibilities:

• 30% Content Strategy & Development Lead the planning and creation of child- and community-focused stories, videos, and communications materials that reflect program impact and technical expertise. Ensure all content aligns with World Vision’s brand, safeguarding standards, and advocacy goals. Translate complex program data into accessible, emotionally resonant narratives for diverse audiences.
• 10% Field Coordination & Story Gathering Collaborate with field teams to identify compelling success stories, challenges, and community voices. Conduct interviews, gather visuals, and oversee ethical documentation in development and emergency contexts. Provide orientation and support to field staff on storytelling protocols and safeguarding compliance.
• 20% Emergency Communications Activate rapid content gathering and media coordination during disasters or humanitarian emergencies. Ensure production of timely updates, human-interest stories, and visual assets for internal and external use. Liaise with response teams to ensure communications reflect accurate needs, impact, and dignity.
• 30% Stakeholder Engagement Support donor visibility and partner communications through tailored content packages and field updates. Coordinate with national and regional communications teams to amplify field stories across platforms. Prepare briefing notes, media kits, and talking points for leadership and external stakeholders.
• 10% Safeguarding & Ethical Standards Uphold World Vision’s safeguarding policies in all content creation and dissemination. Ensure informed consent, cultural sensitivity, and privacy protection in all field documentation. Monitor and mitigate reputational risks related to communications activities.

Qualifications:

Bachelor’s degree in Communications, Journalism, Development Studies, or a related field. Minimum 3–5 years of relevant experience in field-based communications, media production, humanitarian communications, development communications, or storytelling. Experience in emergency response communications is highly desirable. Willingness and ability to travel to remote and emergency-affected areas, as required. Strong writing, interviewing, and visual storytelling skills, with the ability to translate complex humanitarian and development issues into clear, engaging content for public audiences. Proficiency in storytelling, photography, videography, video editing, and digital content production tools. Knowledge of media relations, content planning, audience segmentation, and digital communications. Strong understanding of social media trends, platform-specific formats, and audience engagement strategies. Familiarity with donor communications, advocacy messaging, and brand alignment. Sound understanding of humanitarian response frameworks and development programming. Strong knowledge of child protection and safeguarding principles, particularly as they relate to communications and storytelling. Familiarity with safeguarding protocols, informed consent procedures, and ethical storytelling standards, including approaches that protect the dignity, safety, privacy, and best interests of children and affected communities. Familiarity with sector‑specific terminology, including WASH, nutrition, education, disaster risk reduction (DRR), and other humanitarian/development sectors, with the ability to translate technical information into accessible public-facing messages. Ability to work effectively in cross‑cultural and diverse settings and coordinate with colleagues, partners, media, and other stakeholders. Excellent organizational, interpersonal, and coordination skills, with strong attention to detail. Demonstrates a proactive, collaborative, and adaptable mindset, with the ability to work effectively in fast‑paced and changing environments.

World Vision is committed to safeguarding all children as well as adults living where World Vision operates. We have zero tolerance for incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. Therefore, World Vision does not hire staff whose background is not suitable for working with children or vulnerable adults, even if their role does not interact directly with them. Each potential team member needs to understand the importance of these issues and be open to further training and guidance on our safeguarding policies and responsibilities.

Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so. As a global Christian relief, development and advocacy organisation, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Learn more about our work at wvi.org.

Our organisational culture reflects a 'Partnership' of World Vision offices in 100 countries and 31,000+ staff working towards one vision: life in its fullness for every child. A career with World Vision is a God-given calling, and we believe that every staff member has been brought to World Vision for God’s purposes. Whether working from home, in an office, or with children and community members, we celebrate and embrace each staff member’s diverse background and talents – knowing that together, we can make a difference. Together, #WeAreWorldVision. Learn more about our culture.

Our people are our greatest asset. Each staff member brings their unique experience and God-given talents to the organisation – and in return World Vision provides employees a competitive 'Total Rewards' package tailored to the context in which they work.