Fiber Optics Technician

ICT Ventures Corporation; Laguna; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Parking Space

Maternity & Paternity Leave

Flexible Hours

Job summary

A telecommunications company in Laguna is seeking a technical support representative to assist customers with technical issues, provide product information, and carry out follow-ups. The ideal candidate should possess strong communication and problem-solving skills, and have a technical background. This role is office-based with occasional remote support, requiring flexibility in shift work.

Qualifications

• Edu not required, but a technical background is a plus.
• Less than 1 year of experience in technical support.
• Patience, empathy, and a customer-oriented mindset.

Responsibilities

• Assist customers with technical issues.
• Provide product information.
• Engage in follow-ups.

Skills

Strong communication

Problem-solving skills

Proficiency in troubleshooting

Education

Technical background

Job description

Job Description

Government Mandated Benefits

Parking Space

Maternity & Paternity Leave

Work-Life Balance

Flexible Hours

Read More

• Fiber optic technicians
• Fiber splicing
• Knowledge of fiber-optic systems and hardware
• Perform other repairs
• Performing optical inspections
• Troubleshoot lines and networking equipment

Qualifications:

• Educational Qualifications: Edu not required, but a technical background is a plus.
• Experience Level: Less than 1 year of experience in technical support.
• Skills and Competencies: Strong communication, problem-solving skills, and proficiency in troubleshooting.
• Responsibilities and Duties: Assist customers with technical issues, provide product information, and engage in follow-ups.
• Working Conditions: Office-based with occasional remote support; may require shift work.
• Qualities and Traits: Patience, empathy, and a customer-oriented mindset.

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