A technology solutions provider is seeking a Fiber Optic Technician in Zamboanga del Sur. The ideal candidate will assist customers with technical issues, provide product knowledge, and troubleshoot networking equipment. A technical background is a plus, with a focus on strong communication and problem-solving skills. This position may require shift work and includes office and occasional remote support.
Qualifications
Edu not required, but a technical background is a plus.
Less than 1 year of experience in technical support.
Strong communication, problem-solving skills, and proficiency in troubleshooting.
Responsibilities
Assist customers with technical issues.
Provide product information and engage in follow-ups.
Troubleshoot lines and networking equipment.
Skills
Strong communication
Problem-solving skills
Proficiency in troubleshooting
Education
Technical background
Job description
Responsibilities
Fiber optic technicians
Fiber splicing
Knowledge of fiber-optic systems and hardware
Perform other repairs
Performing optical inspections
Troubleshoot lines and networking equipment
Qualifications
Educational Qualifications: Edu not required, but a technical background is a plus.
Experience Level: Less than 1 year of experience in technical support.
Skills and Competencies: Strong communication, problem-solving skills, and proficiency in troubleshooting.
Responsibilities and Duties: Assist customers with technical issues, provide product information, and engage in follow-ups.
Working Conditions: Office-based with occasional remote support; may require shift work.
Qualities and Traits: Patience, empathy, and a customer-oriented mindset.