Facilities Manager

Virtual Staffing Solutions OPC; General Santos; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

A leading company is seeking a Facilities Manager to oversee operations, safety, and compliance for its General Santos site. The role involves managing a team, ensuring budget efficiency, and leading safety initiatives while ensuring smooth facility operations. Ideal candidates should have substantial experience in BPO management and knowledge of relevant compliance standards.

Qualifications

• 5 years experience in BPO.
• Managerial experience for 5 years.
• Knowledge of compliance standards like PCI, HIPAA, and ISO27001.

Responsibilities

• Manage overall operations of the General Santos site.
• Lead the implementation of environmental, health, and safety management systems.
• Develop and manage OPEX and CAPEX budgets.

Skills

BPO Experience

Team Player

Education

Engineering Graduate

Job description

Facilities Manager

Responsible for managing the overall operations of the General Santos site, including facilities, safety, and compliance. Leads a team of engineers, supervisors, and technicians to ensure efficient, safe, and cost-effective facility management. Oversees budget planning (OPEX/CAPEX), implements environmental and safety systems, ensures business continuity during emergencies, and drives performance through KPIs and client compliance standards.

Key Responsibilities

• Manage the General Santos (Gensan) site, overseeing 20 Facilities & Operations staff including Engineers, Supervisors, and Technicians to ensure smooth and efficient operations.

• Lead the implementation of environmental, health, and safety (EHS) management systems, including conducting safety and compliance training.

• Develop and manage OPEX and CAPEX budgets, ensuring cost efficiency while maintaining service quality and facility integrity.

• Ensure site preparedness and continuity during emergencies (e.g., floods, typhoons, protests) through robust contingency planning.

• Monitor and drive performance through KPIs, SLAs, and compliance metrics (e.g., PCI, HIPAA, GDPR) across all facility operations.

• Collaborate with cross-functional teams, clients, and committees to align on goals, performance standards, and improvement opportunities.

• Develop business plans and strategic resource plans to improve site efficiency, reduce costs, and support long-term operational goals.

Skills, Knowledge & Expertise

• 5yrs Experience in BPO

• Knowledgeable in PCI, HIPAA, SSAE, ISO27001 Requirements

• Internal and External Compliances, Government Mandatory compliance requirements.

• Engineering Graduate

• Team player

• with 5years in Managerial experience