F&B Guest Experience Supervisor

Sheraton Hotels & Resorts; Manila; Sur place; PHP 335 000 - 469 000; Plein temps

Résumé du poste

Sheraton Hotels & Resorts in Manila seeks a dedicated non-management hotel staff member to ensure team collaboration and outstanding guest service. You will oversee grooming standards, manage opening/closing procedures, and handle inventories while supporting management in hiring, training, and coaching staff.

The role emphasizes guest satisfaction, safety, and adherence to company policies, with opportunities to develop leadership skills within a global hospitality brand.

Qualifications

• High school diploma or GED required.
• Minimum 2 years related hospitality/F&B experience.
• At least 1 year in a supervisory role.

Responsabilités

• Ensure staff work as a cohesive team to deliver optimal service.
• Inspect staff grooming and attire; rectify deficiencies.
• Perform opening and closing duties including stock and supplies management.
• Monitor dining areas for seating, safety, and guest well-being.
• Assist management with hiring, training, scheduling, and coaching.

Formation

High school diploma or GED

2 years related work experience

1 year supervisory experience

Description du poste

Sheraton Hotels & Resorts in Manila seeks a dedicated non-management hotel staff member to ensure team collaboration and outstanding guest service. You will oversee grooming standards, manage opening/closing procedures, and handle inventories while supporting management in hiring, training, and coaching staff.

The role emphasizes guest satisfaction, safety, and adherence to company policies, with opportunities to develop leadership skills within a global hospitality brand.