Eyewear Manager - Cebu

Sunnies Inc.; Cebu City; On-site; USD 15,000 - 25,000; Full time

Job summary

A leading eyewear company is seeking an Eyewear Store Manager to ensure excellent customer experiences across multiple locations. Key responsibilities include managing financial objectives, overseeing store operations, and training staff. Candidates should possess a bachelor's degree along with at least 2 years of experience in retail management and strong communication skills.

Qualifications

• 2+ years of experience in retail or food operations.
• Knowledge of retail or food management best practices.
• Strong analytical skills with a goal-oriented attitude.

Responsibilities

• Meet financial objectives and upsell products.
• Assist customers with questions and concerns.
• Maintain store inventory and manage deliveries.

Skills

Communication

Analytical skills

Customer management

Education

Bachelor’s degree

Job description

Our Eyewear (Store) Manager is in‐charge of ensuring the highest level of customer experience and maintaining the operations and visual presentation of 2 to 3 malls. This role is also responsible for overseeing and conducting customer transactions through the Point of Sale system, developing and training staff, customer service, maintaining a current and correct inventory and ensuring that financial objectives are met and that all aspects of the store are running smoothly at all times.

DUTIES AND RESPONSIBILITIES:

• Meet financial objective. Ensures that the store meets its financial objectives. This includes upselling lens upgrade, increasing basket size and more.
• Customer Service.Assists customers by addressing their questions, concerns, and comments. This can include helping customers to find specific items, sorting out complex refunds, resolving complaints, and more.
• Inventory Management.Maintains the store’s inventory by ensuring that deliveries are made on time, inventory counts are
• Cashiering.Process all transactions accurately and efficiently in accordance with established policies and procedures accurate and always remaining adequately stocked without unnecessary waste.
• People Management.Oversee all the professional activities of the store’s sales representatives. This can involve advising staff, providing regular performance reviews, training new staff members, and scheduling shifts.
• Store Maintenance.Maintains the sales floor by setting up new displays, ensuring that the store is clean and orderly and making sure shelves are stocked.

QUALIFICATIONS:

• Bachelor’s degree/Extensive experience
• Has 2+ years of experience in retail or food operations
• Knowledge of retail or food management best practices
• Excellent communication and presentation skills
• Strong analytical skills with a goal‐oriented attitude
• Financial acumen
• Customer management skills