Executive Assistant

MCI Careers; San Fernando; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

HMO Coverage

Dental Coverage

Free meals during training

Performance and loyalty bonuses

Employee shuttle services

Job summary

MCI Careers is looking for a detail-oriented Executive Assistant in San Fernando, Pampanga, to support senior-level managers. Responsibilities include managing schedules, travel arrangements, and handling confidential information. Ideal candidates have experience in BPO, with excellent time management and organizational skills. MCI offers competitive compensation and benefits such as HMO coverage, career growth opportunities, and bonuses. Join a fast-growing company that values your contribution.

Qualifications

• Experience in a BPO environment preferred.
• Ability to handle multiple tasks and work under pressure.
• Excellent written and verbal communication skills.

Responsibilities

• Manage a busy schedule for executives.
• Coordinate travel and logistics.
• Handle confidential information appropriately.
• Provide comprehensive administrative support.

Skills

Excellent command of English

Attention to detail

Time management skills

Strong organizational skills

Discretion with confidential information

Proficiency in MS Office

Education

Proven experience as an Executive Assistant or Personal Assistant

Tools

MS Excel

MS PowerPoint

Job description

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry‑leading organization.

We are seeking a highly organized, well established, and detail‑oriented Executive Assistant to join our team. As an Executive Assistant, you will perform a variety of high‑level administrative tasks and support our company’s senior‑level managers. Executive Assistant’s responsibilities include managing calendars, making travel arrangements, and preparing expense reports.

The Ideal candidate should be well‑organized, have great time management skills and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

POSITION RESPONSIBILITIES

The successful candidate will be enthusiastic, confident and have a flexible approach to work. They should be able to demonstrate good organizational skills, including the ability to multi‑task, prioritize work under pressure and complete within deadlines.

Key Responsibilities:

• Managing a complicated and busy schedule
• Performing planning, logistics and operations work
• Provide comprehensive administrative support
• Coordinate individual and group travel
• Handle confidential and sensitive information with appropriate judgement and discretion
• Providing administrative support in a variety of capacities including data entry, assisting with the completion of assigned projects, event/meeting planning, filing, mail handling and processing of letters/correspondence
• Organize meetings, summits from start to finish
• Phone call screening, correspondence and document preparation, bill payment, record keeping
• Various errands as needed
• Create and maintain personal action items, to‑do list, and follow up and follow through pro‑actively maintaining and providing status updates
• Be comfortable with Chief of Staff level duties and/or Project Management
• Be comfortable with procurement and/or logistics level duties

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated and dedicated.

• Proven experience as an Executive Assistant or Personal Assistant (within a BPO preferred)
• Excellent command of English
• Has excellent judgement handling confidential information with discretion.
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem‑solving skills.
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi‑task
• Have a wired, high‑speed internet connection (Download speed of 20Mbps+)

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• HMO Coverage plus a dependent

Rank & File: ₱100,000 coverage

Supervisors/Managers: ₱120,000 coverage

• Dental Coverage

In‑house dental assistance worth ₱5,000, giving you easier access to quality care

• Free meal during training
• Career growth and learning
• Allowances for rice, clothing, laundry and meals
• Performance and loyalty bonuses
• Frequent disinfection, fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off‑site events
• Sharpen your social skills while meeting awesome people and making new friends
• Plus, more in‑office rewards, raffles, recognition gifts, and treats!

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal‑opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.