EV Sales & Aftersales Training Lead

Horizon Auto Services Inc.; Las Piñas; On-site; PHP 420,000 - 720,000; Full time

Job summary

Horizon Auto Services Inc. in Metro Manila is seeking a Sales & Aftersales Trainer to develop and deliver trainings across Sales and Aftersales teams for BYD vehicles.

You will design onboarding, product and process trainings, coach staff, assess effectiveness, and ensure consistent customer experience. The role requires willingness to work across branches, including Alabang and Las Piñas.

Qualifications

• Bachelor’s degree in a related field.
• 2–3 years in Training, Learning & Development, Sales Training, Aftersales Training, or Automotive Operations.
• Automotive dealership experience preferred.
• Experience handling both Sales and Aftersales training is a plus.
• Strong knowledge of automotive dealership operations and EV technology advantageous.

Responsibilities

• Design onboarding and continuous training programs for Sales and Aftersales teams.
• Conduct product knowledge training on BYD vehicles, features, EV technology, financing, accessories.
• Train sales on consultative selling, customer engagement, negotiation, and closing.
• Train Aftersales processes including service, parts, warranty procedures.
• Provide orientation on dealership processes, policies, and SOPs.
• Assess training needs through evaluations and coaching sessions.
• Develop training materials, presentations, manuals, assessments, and job aids.
• Coordinate with Sales, Aftersales, Marketing and other departments to align programs.

Skills

Presentation skills

Facilitation

Coaching

Sales training

Aftersales training

Education

Bachelor's degree in related field

Tools

MS Office (PowerPoint, Excel, Word)

Job description

Horizon Auto Services Inc. in Metro Manila is seeking a Sales & Aftersales Trainer to develop and deliver trainings across Sales and Aftersales teams for BYD vehicles.

You will design onboarding, product and process trainings, coach staff, assess effectiveness, and ensure consistent customer experience. The role requires willingness to work across branches, including Alabang and Las Piñas.