EUS Share Point Engineer -Hybrid -BGC (Rotating Shift)- Up to 160k

weSource Management Consultancy Firm; Makati; Hybrid; PHP 1,624,896 - 1,946,304; Full time

Job summary

A consulting firm is urgently hiring for an EUS Share Point Engineer based in BGC. The role involves managing L2 service tickets regarding SharePoint and M365 collaboration tools, troubleshooting issues directly with users, and providing training on Microsoft 365 products. The ideal candidate should have at least 5 years of SharePoint experience and deep technical knowledge of SharePoint Online. Strong communication skills are essential as the role requires close collaboration with users and other technical teams.

Qualifications

• 5 years of SharePoint related experience.
• Deep technical knowledge of SharePoint Online.
• Strong written and oral communication skills.

Responsibilities

• Manage L2 service tickets for SharePoint and M365 tools.
• Collaborate with users to troubleshoot and provide training.
• Assist in developing internal knowledge base.

Skills

SharePoint Online

PowerShell

Communication skills

M365 services

SharePoint Framework

Tools

ServiceNow

Power BI

Job description

EUS Share Point Engineer -Hybrid -BGC (Rotating Shift)- Up to 160k

Job Openings EUS Share Point Engineer -Hybrid -BGC (Rotating Shift)- Up to 160k

About the job EUS Share Point Engineer -Hybrid -BGC (Rotating Shift)- Up to 160k

We are urgently hiring for EUS Share Point Engineer for our client located in BGC

Set up: Hybrid

Job summary:

End User and Collaboration Services are responsible for a wide range of user facing services including End User Compute (Laptops and software), Workplace Technology (Meeting rooms, telephony, and printers) and Collaboration Services (Microsoft 365 Collaboration tools including Exchange, Teams and SharePoint)

SharePoint admins are responsible for helping to maintain our M365 services including SharePoint, Teams, OneDrive, Power Platform and Viva.

The Role

• Working in a BAU service team, dealing with L2 service tickets and incidents concerning SharePoint and other M365 collaboration tools
• Maintain our remaining on-premises SharePoint servers and sites
• Directly collaborate with users to troubleshoot issues and provide 1-2-1 training on using Microsoft 365 products where required
• Assist M365 technical leads and developers on projects as required
• Help analyze tickets and other feedback to help maintain good service levels and to look for potential process and technical improvements
• Assist in developing internal knowledge base and training materials
• Perform other duties as assigned

The Requirements

• 5 years of Sharepoint Related Experience
• Deep technical knowledge of SharePoint Online (required) and SharePoint Server (desirable)
• Knowledge of SharePoint Framework and related technologies
• Knowledge of PowerShell for management of M365 services
• Broad technical knowledge of other M365 services including Teams, OneDrive, Viva, and Power Platform with an interest in future developments
• Understanding of how to manage resources in Azure would be an advantage
• Experience/knowledge of Power Platform administration
• Experience with patch and configuration management
• Experience with ticket management systems such as ServiceNow
• Knowledge of PowerBI to present data an advantage
• Strong written and oral communication with the ability to provide training to end users