Entry-Level Voice Agent – Paid Training, Night Shifts (Clark)

Alorica Philippines; Ilocos Norte; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Paid training from Day 1

Night differential

HMO and standard company benefits

Performance incentives and allowances

Job summary

Alorica Clark is seeking Customer Service Representatives for VOICE ACCOUNTS/Non-Voice in Clark, Pampanga, open to fresh graduates and first-time job seekers. The role offers strong training support, paid training from day 1, and clear career growth opportunities in a beginner-friendly environment.

You will handle inbound/outbound calls, follow account call flows, and strive to meet quality and attendance targets.

Qualifications

• Senior High School or High School graduate accepted for the role.
• Fresh graduates are encouraged to apply.
• No prior BPO experience required; beginner-friendly environment.
• Applicants with customer-facing experience are welcome.

Responsibilities

• Handle inbound and outbound customer service calls.
• Provide accurate, professional, and friendly support.
• Follow account call flows and guidelines (training provided).
• Meet quality, attendance, and productivity standards.

Skills

Fresh graduates

No call center experience

Customer-facing experience

Education

Senior High School

High School (Old Curriculum)

Job description

Alorica Clark is seeking Customer Service Representatives for VOICE ACCOUNTS/Non-Voice in Clark, Pampanga, open to fresh graduates and first-time job seekers. The role offers strong training support, paid training from day 1, and clear career growth opportunities in a beginner-friendly environment.

You will handle inbound/outbound calls, follow account call flows, and strive to meet quality and attendance targets.