Entry-Level BPO Voice Agent – Paid Training, HMO & Night Shift

Alorica Philippines; Quezon City; On-site; PHP 312,000 - 456,000; Full time

Benefits offered by this job

HMO

Night differential

Performance incentives

Paid training

Standard company benefits

Beginners-friendly environment

Job summary

Alorica Cubao, Quezon City is hiring Customer Service Representatives for VOICE ACCOUNTS/Non-Voice. Open to fresh graduates and first-time job seekers, with no BPO experience required.

This role is onsite in Cubao and offers guided training and clear career growth in the BPO industry. You will handle inbound/outbound calls, provide friendly, professional support, follow account call flows (training provided), and meet performance standards with night differential for evening shifts and

Qualifications

• Senior High School graduate.
• Fresh graduates are encouraged to apply.
• No call center experience required.
• Customer-facing experience is a plus.
• Willing to work onsite in Cubao, Quezon City.
• Amenable to shifting schedules.

Responsibilities

• Handle inbound and/or outbound customer service calls.
• Provide accurate, professional, and friendly support.
• Follow account call flows and guidelines (training provided).
• Meet quality, attendance, and productivity standards.

Skills

Customer service

Communication

Phone support

Education

Senior High School Diploma

Job description

Alorica Cubao, Quezon City is hiring Customer Service Representatives for VOICE ACCOUNTS/Non-Voice. Open to fresh graduates and first-time job seekers, with no BPO experience required.

This role is onsite in Cubao and offers guided training and clear career growth in the BPO industry. You will handle inbound/outbound calls, provide friendly, professional support, follow account call flows (training provided), and meet performance standards with night differential for evening shifts and