Entry-Level Travel Booking Agent | CSR - HMO Day 1

Metacom Careers; Mandaluyong; Presencial; PHP 201.000 - 279.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO Day 1

Performance Bonus

Incentives

Paid training

Paid leave credits

13th Month Pay

Government-mandated benefits

Employee recognition programs

Descripción de la vacante

Metacom Careers is hiring a Travel Account Representative for a voice-based travel and hospitality account. This entry-level role welcomes college graduates with no prior travel or call center experience and offers paid training to help you handle bookings, reservations, and travel inquiries.

You’ll work onsite in Mandaluyong on a shifting schedule, with a supportive team and clear path to growth in reservations and customer service for travel services.

Formación

• College Graduate
• No call center or travel experience needed — BPO/customer service background a plus
• Basic computer and typing skills
• Customer-first attitude and good listening skills
• Willing to work onsite on a shifting schedule
• HMO from Day 1
• Paid training
• Paid leave credits
• 13th Month Pay
• Government-mandated benefits
• Employee recognition programs

Responsabilidades

• Answer inbound customer calls and respond to travel-related inquiries
• Assist customers with reservations, bookings, and travel arrangements
• Provide accurate information about available travel services and options
• Process booking changes, cancellations, and other customer requests
• Resolve customer concerns professionally and efficiently
• Document customer interactions accurately in the system
• Meet quality, handle time, and productivity targets
• Escalate complex concerns when needed

Conocimientos

Basic computer skills

Typing skills

Customer-first attitude

Good listening skills

Willing to work onsite

Educación

College Graduate

Descripción del empleo

Metacom Careers is hiring a Travel Account Representative for a voice-based travel and hospitality account. This entry-level role welcomes college graduates with no prior travel or call center experience and offers paid training to help you handle bookings, reservations, and travel inquiries.

You’ll work onsite in Mandaluyong on a shifting schedule, with a supportive team and clear path to growth in reservations and customer service for travel services.