Entry-Level Hotel Reservations & Guest Services Associate

Metacom Careers; Mandaluyong; On-site; PHP 201,000 - 312,000; Full time

Job summary

Metacom Careers in the Philippines is seeking an onsite Hotel Reservations Representative for recent graduates aiming for their first BPO role. This entry-level position offers hands-on customer service experience within a hospitality-focused team, with training provided.

You will learn reservation systems, assist with bookings, and support customers with changes and payments while meeting performance standards in a fast-paced environment.

Qualifications

• Entry-level role welcoming recent graduates.
• No prior BPO experience required.
• Willing to learn reservation systems and processes.

Responsibilities

• Learn and use hotel reservation systems.
• Assist customers with bookings, changes and payments.
• Meet performance standards in a fast-paced environment.

Skills

Customer service

Communication

Will­ingness to learn

Job description

Metacom Careers in the Philippines is seeking an onsite Hotel Reservations Representative for recent graduates aiming for their first BPO role. This entry-level position offers hands-on customer service experience within a hospitality-focused team, with training provided.

You will learn reservation systems, assist with bookings, and support customers with changes and payments while meeting performance standards in a fast-paced environment.