Entry-Level High-Value Account Prospecting

MCI; Taguig; Remote; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Remote work

Uncapped bonus potential

Job summary

MCI is hiring an Account Prospecting Representative for a remote, entry-level role with guaranteed base pay and uncapped bonus potential. The position focuses on outbound lead generation, outreach, and appointment setting to drive growth for our BPO services.

The ideal candidate is coachable, goal-oriented, and has strong communication, typing speed, and Microsoft Office skills. 18+ years old with a bachelor’s or equivalent experience preferred.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Strong written and verbal communication.
• Typing 20+ words per minute.
• Proficiency in Microsoft Office and Windows.
• Customer-first mindset with empathy and professionalism.
• Strong problem-solving, multitasking, and time management.

Responsibilities

• Identify and qualify new prospects via outbound calls, emails, social media, and referrals.
• Plan and execute targeted outreach campaigns to high-value prospects.
• Make introductory calls and convey the value of MCI’s call center outsourcing solutions.
• Schedule meetings between qualified leads and the executive team.
• Log interactions and maintain accurate CRM records.
• Stay informed about competitors and industry trends to refine targeting.
• Craft compelling narratives around MCI’s services.

Skills

Strong written and verbal comms

Typing 20+ wpm

Microsoft Office

Reliable & organized

Problem-solving & multitasking

Customer-first mindset

Team-oriented

Education

Bachelor’s degree or equivalent

Job description

Job Description:

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance.

Are you a motivated self-starter who thrives in fast-paced environments and wants to launch a career in sales? We’re looking forAccount Prospecting Representativesto join our high-energy team and help drive growth for one of the world’s leadingBusiness Process Outsourcing (BPO)companies.

This is aremote, entry-levelrole withguaranteed base pay and uncapped bonus potential perfect for individuals who are coachable, goal-oriented, and ready to make an impact.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Lead Generation: Identify and qualify new prospects through outbound calls, email campaigns, social media, and referrals.
• Campaign Execution: Plan and execute targeted outreach campaigns to high-value prospects.
• Sales Outreach: Make introductory calls and clearly communicate the value of MCI’s call center outsourcing and staffing solutions.
• Appointment Setting: Schedule meetings between qualified leads and the MCI executive team.
• CRM Management: Log all interactions, track progress, and maintain accurate records in the CRM system.
• Market Research: Stay informed about competitors and industry trends to refine targeting strategies.
• Storytelling: Craft compelling narratives around MCI’s services to engage and convert prospects.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must be18 years or older
• Bachelor’s degree or equivalent work experience
• Strongwritten and verbal communicationskills
• Ability to type20+ words per minute
• Basic proficiency inMicrosoft Officeand Windows OS
• Highlyreliable, organized, and self-motivated
• Strongproblem-solving, multitasking, and time management skills
• Acustomer-first mindsetwith empathy and professionalism
• Team-oriented with a desire to grow and succeed

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a persons merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCIs commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics.We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion,benefits, social and recreational programs, anddiscipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazines List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua,EastWest BPO, TeleTechnology, and Vinculum.

The purpose of the above job description is to provide potential candidates with a general overview of the role. Its not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.