Entry Level - Customer Service Representative w/out experience

Neksjob Philippines; Davao del Sur; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

Neksjob Philippines is looking for motivated individuals for the Entry Level - Customer Service Representative position. This role involves handling inbound and outbound calls, providing support to clients from various countries, and resolving inquiries professionally. A high school diploma, positive attitude, and proficiency in English are required. The position offers comprehensive training and a competitive salary with an international account premium.

Qualifications

• Must have a positive attitude and be customer-focused.
• Basic computer skills with the ability to learn new systems.
• Proficiency in English is required.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer-focused mindset

Problem-solving skills

Basic computer skills

English language proficiency

Education

High school graduate or above

Job description

Entry Level - Customer Service Representative w/out experience

We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Requirements

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.
• English language proficiency.
• Problem solving skills.

Benefits

• Competitive salary with international account premium.
• Comprehensive training and support.