Entry-Level Customer Service Associate – On-site Manila

Milagrita Global Food Corporation; Manila; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A prominent food company in Manila is seeking individuals for a customer service role. The position offers a full-time opportunity where no prior experience is required but a high school diploma or equivalent is preferred. Successful candidates will provide outstanding service by addressing inquiries via phone, email, or chat while maintaining professionalism. Benefits include maternity and paternity leave, sick leave, and vacation leave. The ideal candidate is friendly, patient, and solution-oriented.

Qualifications

• 0–2 years of customer service experience required.
• Ability to handle difficult situations professionally.
• Positive and empathetic attitude toward customers.

Responsibilities

• Provide exceptional customer service via phone, email, or chat.
• Assist customers with product-related questions and troubleshoot issues.
• Document customer interactions for service improvement.

Skills

Strong communication skills

Interpersonal skills

Time management

Solution-oriented mindset

Education

High school diploma or equivalent

Job description

A prominent food company in Manila is seeking individuals for a customer service role. The position offers a full-time opportunity where no prior experience is required but a high school diploma or equivalent is preferred. Successful candidates will provide outstanding service by addressing inquiries via phone, email, or chat while maintaining professionalism. Benefits include maternity and paternity leave, sick leave, and vacation leave. The ideal candidate is friendly, patient, and solution-oriented.