Entry-Level Customer Care Specialist - Free Meals & Gym

StackPH; Muntinlupa; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Free Meals

Gym Membership

Job Training

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A local customer service provider in Muntinlupa is seeking an entry-level Customer Service Representative. No experience is required, but strong communication skills in English and a solid work ethic are necessary. Responsibilities include handling customer inquiries, providing information on products and services, and maintaining records of customer interactions. Competitive benefits include government-mandated perks and professional development opportunities.

Qualifications

• Entry-level position, no prior experience required.
• Strong communication skills in English are essential.
• Ability to efficiently resolve customer inquiries and complaints.

Responsibilities

• Handle incoming calls and provide exceptional customer service to clients.
• Resolve customer inquiries and complaints in a timely and efficient manner.
• Maintain detailed records of customer interactions and transactions.
• Provide product and service information to customers.
• Assist in identifying and escalating issues when necessary for further investigation.

Skills

Strong communication skills in English

Excellent customer service abilities

Problem-solving skills

Organizational skills

Technical skills

Strong work ethic

People skills

Education

High School diploma or equivalent

Job description

A local customer service provider in Muntinlupa is seeking an entry-level Customer Service Representative. No experience is required, but strong communication skills in English and a solid work ethic are necessary. Responsibilities include handling customer inquiries, providing information on products and services, and maintaining records of customer interactions. Competitive benefits include government-mandated perks and professional development opportunities.