Entry-Level Customer Care Specialist

Lewis Personnel Management; Makati; On-site; PHP 156,000 - 246,000; Full time

Job summary

Lewis Personnel Management is seeking a customer-focused Customer Care/Service Representative in Makati to assist customers, address inquiries, and provide timely solutions. You will handle inquiries, document interactions, and maintain accurate records while using computer systems efficiently as you manage multiple tasks.

Open to fresh graduates with no experience; prior experience in customer service, sales, IT support, or related roles is a plus.

Qualifications

• Strong verbal communication and customer-handling skills.
• Open to fresh graduates with no experience.
• Experience in customer service, sales, IT support, or related roles is an advantage.
• Comfortable using computers and able to type efficiently.
• Able to address customer concerns and learn processes quickly.

Responsibilities

• Handle customer inquiries, concerns, and requests professionally.
• Provide accurate information and appropriate solutions.
• Maintain a positive customer experience through clear and effective communication.
• Document customer interactions and maintain accurate records.
• Use computer systems efficiently while handling multiple tasks.

Skills

Verbal communication

Customer handling

Typing speed

Computer literacy

Adaptability

Job description

Lewis Personnel Management is seeking a customer-focused Customer Care/Service Representative in Makati to assist customers, address inquiries, and provide timely solutions. You will handle inquiries, document interactions, and maintain accurate records while using computer systems efficiently as you manage multiple tasks.

Open to fresh graduates with no experience; prior experience in customer service, sales, IT support, or related roles is a plus.