Entry-Level Call Center Agent — HS Grad Welcome (Onsite)

Caldwell Communications Consultancy Philippines; Caloocan; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Health Insurance

HMO

Night Differential

Rice Allowance

Paid Leaves

13th Month Pay

Insurance Day 1

Mental Wellness Program

Government Benefits

Job summary

A dynamic communications consultancy is hiring Call Center Agents in Caloocan. This on-site position welcomes high school graduates and requires no prior BPO experience. Candidates must possess good communication skills and be willing to work onsite. Responsibilities include handling customer inquiries and maintaining records. The company offers various benefits like health insurance, paid leaves, and allowances. This is a great opportunity to kick-start a career in the BPO industry.

Qualifications

• Open to Senior High School graduates with or without BPO experience.
• Willing to work onsite.
• No experience needed.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide accurate information about services, processes, or policies.
• Resolve issues promptly and professionally.
• Maintain records of all interactions and updates.
• Escalate unresolved or complex issues to supervisors.
• Meet productivity, quality, and customer satisfaction targets.

Skills

Good communication skills

Education

High/Senior High School graduate

Job description

A dynamic communications consultancy is hiring Call Center Agents in Caloocan. This on-site position welcomes high school graduates and requires no prior BPO experience. Candidates must possess good communication skills and be willing to work onsite. Responsibilities include handling customer inquiries and maintaining records. The company offers various benefits like health insurance, paid leaves, and allowances. This is a great opportunity to kick-start a career in the BPO industry.