English Language Instructor

Alorica; Ilocos Region; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading company is seeking a motivated Language Trainer to deliver impactful language training programs focused on communication and soft skills. The role involves conducting training for new hires, designing curricula, and assessing the language proficiency of employees. Ideal candidates will possess strong English skills, a college-level education, and effective presentation abilities, making this position a vital part of the onboarding process.

Qualifications

• Strong English communication skills (verbal and written) are a must.
• College-level or SHS graduate.
• Prior experience as an ESL teacher, virtual assistant, or in academe is an advantage.

Responsibilities

• Conduct Language Skills Support Training and Accent Neutralization for new hires.
• Design and enhance training programs aligned with the internal curriculum.
• Evaluate language proficiency and provide targeted coaching.

Skills

English communication skills

Presentation skills

Instructional skills

Research skills

Education

College-level or Senior High School graduate

Tools

Microsoft Office (Word, PowerPoint, Excel, Outlook)

Job description

Job Description

We are seeking a highly motivated and dynamic Language Trainer to join our team. The successful candidate will be responsible for delivering effective language training programs focused on enhancing communication and soft skills within a professional environment—particularly in support of new hires and current employees.

Key Responsibilities

• Conduct Language Skills Support Training, Accent Neutralization, and other communication-related training programs as part of new hire onboarding across various accounts.
• Design, enhance, and facilitate additional training programs aligned with our internal University curriculum, focusing on leadership development and communication tools.
• Evaluate the language proficiency of employees who require further language support and provide targeted coaching and training.
• Develop and implement action plans for continuous language development based on performance and operational needs.
• Organize and deliver structured language support sessions aimed at improving English communication and fluency.
• Participate in voice assessments during the recruitment process and provide feedback on candidates’ communication skills.
• Work closely with Operations Management to ensure consistent use of the English language across the call floor.
• Support and help manage Language Incentive Programs, ensuring alignment with performance goals and language standards.

Basic Requirements

• Strong English communication skills (both verbal and written) are a must.
• Must be college-level or a Senior High School graduate (SHS graduates are welcome to apply).
• Prior experience as an ESL teacher, virtual assistant, or within the academe is an advantage.
• Call center/BPO experience is not required, but is a plus.
• Computer-literate; must be proficient in Microsoft Office tools (Word, PowerPoint, Excel, Outlook).
• Strong presentation, instructional, and research skills.