Employee Relations & HR Operations Manager

HS Financial Technologies; Manila; Híbrido; PHP 1.000.000 - 1.800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangements

Descripción de la vacante

HS Financial Technologies in Manila seeks an experienced HR Manager to lead Employee Relations and HR Operations. You will report to the Sr. HR Director and oversee ER matters while supporting day-to-day HR activities for the Manila office.

The role requires strong knowledge of Philippines labor law and experience handling disciplinary and grievance processes, performance management, and absence management in a fast-paced, entrepreneurial environment. Hybrid work is available.

Formación

• Minimum 6 years’ experience in HR and employee relations.
• Bachelor’s degree in human resources or relevant HR certification.
• Certification in employment law desired.
• Experience in HR operations and employee relations in a fast-paced org.
• Strong knowledge of Philippines employment law.
• Experience managing formal disciplinary and grievance processes.

Responsabilidades

• Advise and support managers in effective management of new joiners during probation.
• Guide managers on performance and conduct issues.
• Assist with Performance Improvement Plan processes and meetings.
• Support formal disciplinary and grievance processes and document outcomes.
• Maintain documentation for Manila office HR procedures and policies.
• Ensure compliance with labor law and update policies as needed.
• Provide people management training and develop relationships with senior leaders.
• Assist HR & Recruitment Manager with day-to-day HR operations and onboarding/offboarding.

Conocimientos

Employee relations

HR operations

Disciplinary processes

Grievance handling

Labor law knowledge

Stakeholder management

Performance management

Confidentiality

Educación

Bachelor’s degree in HR

HR certification

Employment law certification (desirable)

Herramientas

Workday

MS Office

Descripción del empleo

We are looking for a HR Manager with strong Employee Relations and HR Operations experience to join the team. You will report directly to the Sr. HR Director and be responsible for managing all ER matters that arise. You will also work alongside the HR & Recruitment Manager in the management of the day-to-day HR operations in Manila.

You will have a strong knowledge of Philippines labor law and be experienced in managing employee relations matters, such as disciplinary and grievance processes, performance management, absence management, and employee misconduct.

The ideal candidate will be a proactive and hands on individual with the ability to multi-task across HR operations and employee relations tasks and work in an environment that is fast paced and entrepreneurial. This is an exciting opportunity to be part of a growing office in Manila and a global organization.

Key Accountabilities of the Role

Support & manage employee relations matters for the Manila location, ensuring all legislative requirements are adhered to at all times and all required documentation is produced to a high standard. Responsibilities include:

• Advising and supporting managers in the effective management of new joiners during the probation period.
• Providing guidance and support to managers in addressing performance and conduct-related issues.
• Advising and supporting managers throughout the full Performance Improvement Plan process, including providing advice at each stage, and facilitating and taking notes of PIP meetings.
• Providing guidance to managers in relation to formal disciplinary and grievance processes, attending formal meetings as required and preparing relevant documentation.
• Documenting employee relations processes and procedures for the Manila office.
• Ensuring company policies and processes remain compliant with legislative requirements and are updated promptly to reflect any changes in labor law.
• Keeping abreast of all employment law developments and requirements, communicating any anticipated changes to the Sr. HR Director in advance of implementation.
• Deliver people management training, as required.
• Establish strong, collaborative relationships with managers and senior leaders in the business acting as a trusted advisor on people-related matters.
• Work alongside the HR & Recruitment Manager in the management of the day-to-day HR Operations, providing support in other HR operations tasks as needed, for example employee on-boarding and offboarding and benefits administration.
• Provide cover for HR & Recruitment Manager as required.
• Contribute to ad hoc projects as required
• Amenable to work European hours
• Hybrid working arrangements – may be required to spend time working in the office as well as working from home

Pre-requisite Knowledge, Skills and Experience

• Minimum 6 years’ experience in HR and employee relations
• Bachelor’s degree in human resources or relevant HR certification
• Certification in employment law desired
• Experienced in employee relations and HR operations, ideally in a fast-paced organization
• Strong knowledge of Philippines employment law
• Experience managing and providing support in formal disciplinary and grievance processes
• Ability to establish strong relationships across all levels of the organization
• Excellent interpersonal and communication skills, both written and verbal
• Ability to exhibit a high level of confidentiality and discretion with good judgement
• High level of initiative and proactivity with a hands-on, can-do approach
• Strong organisational skills and ability to multitask
• Good analytical skills with a high level of accuracy and attention to detail
• Strong computer skills, including MS Word, Excel and PowerPoint
• Workday experience a distinct advantage
• A focus on continuous professional development by attending regular legal and other relevant courses and/or seminars