Ecommerce Partnership Specialist

Igloo; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Igloo is seeking a strategically minded Business Development professional to accelerate growth through TikTok Shop and social commerce ecosystems in Manila. You will identify high-potential e-commerce sellers, manage product assortments, and negotiate exclusive deals to optimize revenue via TikTok’s live-streaming and short-video architecture.

The role combines BD hustle with data-driven merchandising instincts, requiring collaboration with Content and Creator Operations to align sellers with

Qualifications

• 3–5 years in BD, Category Management, or Merchandising/Buying on a major e-commerce platform.
• Deep TikTok Shop expertise including affiliate console, live streams, and creator matching.
• Proven track record of growing relationships with digital merchants and online sellers.

Responsibilities

• Identify, pitch, and onboard top-tier sellers onto TikTok Shop.
• Educate sellers on optimizing TikTok Shop setups, live streams, and short-video affiliate strategies.
• Negotiate terms, commissions, and exclusive product drops with merchants.
• Analyze trends to identify hero products and curate the right product mix.
• Collaborate with Content and Creator Operations to pair products with creators.
• Monitor seller metrics and propose operational fixes when needed.

Skills

Business Development

Category Management

Merchandising/Buying

TikTok Shop Expertise

Negotiation

Excel/Google Sheets

Data Analysis

Tools

TikTok Shop Platform

Excel/Sheets

Job description

We are seeking a strategically minded, results-driven Business Development professional to accelerate our growth specifically through TikTok Shop and social commerce ecosystems.

The ideal candidate possesses a unique hybrid personality: the hustle and negotiation skills of a BD, combined with the analytical product-curation instincts of an E-commerce Buyer/Merchandiser. You will be responsible for identifying high-potential e-commerce sellers, managing product assortments, negotiating exclusive deals, and helping merchants optimize their revenue potential via TikTok's live-streaming and short-video architecture.

Key Responsibilities

1. Merchant Acquisition & Seller Management (The BD Hustle)

• Identify, pitch, and onboard top-tier e-commerce sellers, brands, and distributors onto our TikTok Shop ecosystem.
• Act as a strategic consultant to sellers, educating them on how to optimize their TikTok Shop setups, live streams, and short-video affiliate strategies.
• Negotiate commercial terms, commission overrides, and exclusive product drops/campaign mechanics with merchants.

2. Assortment Curation & Trend Analysis (The Merchandiser/Buyer Mindset)

• Analyze TikTok viral trends, consumer buying behavior, and e-commerce data to identify "hero products" and high-demand categories.
• Work closely with onboarded sellers to curate the right product mix, ensure inventory readiness, and manage competitive pricing structures.
• Develop promotional calendars and campaign-specific bundles (e.g., Double-Day sales, Mega Campaigns) to maximize Gross Merchandise Value (GMV).

3. Cross-Functional Collaboration

• Partner with internal Content and Creator Operations teams to match your acquired sellers' products with the right TikTok Creators/Affiliates.
• Monitor daily/weekly seller metrics (GMV, fulfillment rates, out-of-stock ratios) and step in with operational solutions when needed.

Experience & Background

• 3-5 years of experience in Business Development, Category Management, or Merchandising/Buying within a major e-commerce platform (e.g., Shopee, Lazada, TikTok Shop), an enabler, or a fast-paced retail brand.
• Deep TikTok Shop Expertise: A solid, practical understanding of how TikTok Shop operates, including the affiliate console, live-stream operations, and creator matching mechanics.
• Proven track record of managing and growing relationships with digital merchants and online sellers.

Technical Skills & Competencies

• Commercial Acumen: Strong negotiation skills with a deep understanding of e-commerce margins, take rates, and pricing psychology.
• Data-Driven Merchandising: Proficiency in Excel/Google Sheets to analyze sales data, track category performance, and forecast inventory needs based on content trends.

Personality Traits & Soft Skills

• The "Buyer" Eye: Has a natural instinct for what products will sell, what looks good on a digital shelf, and how to spot a viral product trend before it peaks.
• The "BD" Grit: Outgoing, resilient, and proactive. Not afraid to cold-call, network, and hustle to get the best sellers on board.
• Adaptability: Thrives in the highly volatile, fast-paced world of social commerce where trends change weekly.