EASY Pure Chat- Non Voice Agent Hotel Booking

Sapient Global Services; Lapu-Lapu; On-site; PHP 400,000 - 600,000; Full time

Job summary

A growing customer service firm in Lapu-Lapu is seeking a Customer Service Representative to handle customer inquiries through various channels. The role offers a salary of up to ₱25,000 plus monthly commissions and various perks including HMO coverage and life insurance. Ideal candidates should possess strong customer service skills and the ability to manage customer concerns efficiently.

Benefits

HMO coverage for you + 2 dependents

Incentives and signing bonuses

Life insurance and retirement plan

Free coffee & biscuits

Qualifications

• Ability to handle customer concerns through various channels.
• Resolve customer issues effectively.
• Ensure accurate processing of orders and returns.

Responsibilities

• Handle customer concerns through voice and non-voice channels.
• Resolve concerns with empathy and efficiency.
• Work to meet performance targets in customer satisfaction.

Skills

Customer service skills

Empathy

Efficiency

Job description

Still stuck in a job or situation that doesn’t challenge or reward you?

Maybe it’s time to make a move—and we’re making it easy for you. Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team! With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions. What’s stopping you?

What Your Day Looks Like:

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency
• Process orders, returns, and account updates with accuracy.
• Work with a supportive team that wants you to succeed
• Hit key performance targets in customer satisfaction and efficiency.

What You Get:

• Salary up to 25K + Monthly Commissions
• Career growth for consistent performers
• HMO coverage for you + 2 dependents starting Day 1
• Pioneer accounts (including easy, non-voice roles)
• Incentives, signing bonuses, and premium perks
• Shifting schedules — Day, Mid, or Night shifts
• Life Insurance & Retirement Plan for qualified hires
• Free coffee & biscuits (yes, we care about the little things)

Why Sapient?

You weren’t made for just okay jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don’t wait for perfect applicants — we build them. You bring the attitude — we’ll handle the training. Apply Now!