Dutch-Speaking Customer Care Agent in Malta (Relocation)

Next Job Abroad; España; Hybrid; PHP 1,654,879 - 2,022,630; Full time

Benefits offered by this job

Competitive performance bonuses

Health care benefits

Fully paid training

Relocation package

Great Place to Work certification

Job summary

Next Job Abroad is looking for a Dutch Speaking Customer Care Agent to join our team in the iGaming industry, primarily based in Malta. You will engage with Dutch-speaking customers, ensuring exceptional service in a fast-paced and dynamic environment.

We offer competitive benefits, career growth potential, and a thorough relocation support to facilitate your transition. Ideal candidates will have strong communication skills, previous customer care experience, and a genuine interest in gaming.

Qualifications

• Fluency in Dutch required; English proficiency preferred.
• Previous experience in customer care is advantageous.
• Strong interpersonal skills focused on customer satisfaction.
• Willingness to relocate to Malta and adapt to a new culture.
• Interest in gaming and knowledge of the iGaming industry is beneficial.

Responsibilities

• Provide excellent customer care via chat, email, and phone.
• Resolve customer inquiries and concerns efficiently.
• Document customer interactions in the CRM system.
• Relay customer feedback for service improvement.
• Participate in ongoing training for skill enhancement.

Skills

Fluency in Dutch

Good command of English

Strong communication skills

Ability to multitask

Familiarity with CRM systems

Tools

CRM systems

Job description

Next Job Abroad is looking for a Dutch Speaking Customer Care Agent to join our team in the iGaming industry, primarily based in Malta. You will engage with Dutch-speaking customers, ensuring exceptional service in a fast-paced and dynamic environment.

We offer competitive benefits, career growth potential, and a thorough relocation support to facilitate your transition. Ideal candidates will have strong communication skills, previous customer care experience, and a genuine interest in gaming.