DTH Full Time Technician - Phoenix, AZ

NRG Energy; Philippines; On-site; PHP 2,177,000 - 2,440,000; Full time

Benefits offered by this job

Unlimited commission

Benefits program (medical, vision, etc

Product training on smart home tech

Job summary

NRG Energy is seeking a Field Service Technician to install, service, and troubleshoot smart home technology in customer homes. You will become an expert on our products and manage service calls with an ownership mindset, building trust with clients and driving revenue through additional product offerings.

Earn a base piece-rate commission, with potential bonuses and a comprehensive benefits program. Applicants must have a valid driver’s license, reliable transport, and live within 20 miles of

Qualifications

• Experience in retail, B2C sales, or service-based sales is a plus.
• Strong customer-first attitude and communication skills.
• Must have a valid driver’s license and reliable transportation.

Responsibilities

• Earn piece rate pay and an unlimited commission plan.
• Become an expert on smart home technology by training on products.
• Manage inventory and assets with an owner mindset.
• Install, service, and troubleshoot smart home tech in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products.
• Explain system capabilities and usage to customers in clear terms.
• Leverage service and installation appointments into leads and revenue.

Skills

Sales mindset

Customer focus

Technical aptitude

Job description

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

What You’ll Do

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology by training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to various customers.
• Control your own income by providing opportunities for customers to purchase additional products and services.
• Leverage service and installation appointments into leads and revenue.

What We’re Looking For

• A Sales Mindset:Experience in retail, B2C sales, insurance, or service‑based sales is a major plus.
• Customer First Attitude:Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude:Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
• Requirements: A valid driver’s license, a good driving record, and reliable transportation; ability to successfully pass post‑offer background investigation and licensing requirements per applicable law; must live within a 20-mile radius of the city.

Physical Demands Of The Job

• Lift and carry up to 45 lbs.
• Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company‑approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
• Comfortable bending, kneeling, and standing for extended periods.
• Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.

Ready to transform your career? Apply today to join the Vivint team!

The base salary range for this position is: $25.79 - $28.90*

*The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long‑term incentives, and program‑specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post‑accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant’s experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.