Donor and Volunteer Engagement Officer (Korean Bilingual)

Good Neighbors International Phils. Branch Inc.; Quezon City; On-site; USD 18,000 - 30,000; Full time

Job summary

Good Neighbors International is looking for a Donor and Volunteer Engagement Officer to support Korean visitors, local volunteering, and community engagement. The successful candidate will coordinate volunteer programs, develop donor relations, and manage telemarketing efforts for fundraising. This role requires strong communication skills and relevant experience in donor relations and volunteer management.

Qualifications

• 3–5 years of relevant experience in donor relations, volunteer management, fundraising, or customer service.
• Fluency in English and Filipino; basic Korean communication skills required.
• Experience in telemarketing or sales is preferred.

Responsibilities

• Coordinate and facilitate visits of Korean sponsors and donors.
• Develop and manage volunteer programs to engage local communities.
• Implement telemarketing campaigns for local fundraising efforts.

Skills

Communication

Interpersonal Skills

Organizational Skills

Event Coordination

Telemarketing

Education

Bachelor’s Degree in Communications, Marketing, Development Studies, Business Administration, or related fields

Tools

Microsoft Office

CRM tools

Job description

The Donor and Volunteer Engagement Officer will be stationed in the Head Office and will be tasked to support Korean visitor arrivals, local volunteering assistance, community engagement and donor relations.

Essential Responsibilities:

Korean Visitors Support

• Coordinate and facilitate visits of Korean sponsors, donors, and delegations.

• Provide translation assistance and ensure smooth communication and cultural exchange.

• Prepare itineraries and manage on-site logistics for visiting delegations.

Local Volunteering Support

• Develop and manage volunteer programs to engage local communities in Good Neighbors projects.

• Coordinate volunteer activities and events, ensuring alignment with organizational goals.

• Maintain a database of active volunteers and conduct regular follow-ups for engagement.

Local Sponsor Support

• Develop and nurture relationships with local sponsors and donors.

• Prepare regular updates, reports, and appreciation materials for sponsors.

• Organize sponsor engagement events and recognition activities.

Telemarketing for Local Fundraising

• Implement and manage telemarketing campaigns to expand local fundraising efforts.

• Reach out to potential individual and corporate donors to promote sponsorship programs.

• Track and analyze campaign performance to improve donor acquisition and retention.

Qualifications:

• Bachelor’s Degree in Communications, Marketing, Development Studies, Business Administration, or related fields.

• 3–5 years of relevant experience in donor relations, volunteer management, fundraising, or customer service.

• Excellent communication and interpersonal skills; fluency in both English and Filipino required.

• Basic Korean communication skills required (must be able to handle daily conversations). A TOPIK Level 4 or higher is preferred (TOPIK results must be presented).

• Strong organizational and event coordination skills.

• Experience in telemarketing or sales is preferred.

• Proficient in Microsoft Office applications and CRM tools.

Good Neighbors Philippines has zero tolerance to any harm or sexual exploitation and abuse against any beneficiaries (or program participants). Safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) and Protection from Sexual Harassment (PSH) is everyone’s shared responsibility and all GN employees and partners are required to adhere with GN’s Code of Conduct both during and outside working hours. Familiarization with and adherence to the GN Safeguarding Policy and Code of Conduct is an essential requirement to all employees and partners, in addition to related mandatory training. All GN employees and partners must ensure that they understand and act in accordance with this clause.

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