Documentation Manager

Doroob Hr Consulting; Jordan; On-site; PHP 1,067,000 - 1,778,000; Full time

Job summary

Our client, a leading freight forwarding and logistics company in Amman, Jordan, seeks an experienced Documentation Manager to steer its freight documentation function.

In this role you will oversee import/export paperwork, ensure compliance, and coordinate with carriers, customs brokers, and internal teams to secure timely deliveries.

The ideal candidate has proven experience in freight-doc operations, strong attention to detail, and the ability to manage cross-border shipments across the region.

Qualifications

• Relevant experience in freight forwarding and logistics documentation.
• Strong understanding of import and export operations.
• Land transportation and cross-border shipments.

Job description

Purpose& Scope: To govern the execution of ocean export shipments from carrierbooking through vessel departure and Bill of Lading release.

ProcedureSteps:

1. Request ocean carrier container booking based on preferredsailing schedule.

2. Issue empty container pickup order and dispatch approvedtrucker to port/depot.

3. Obtain certified container weight and submit SOLAS VerifiedGross Mass (VGM) prior to cut-off.

4. Submit Shipping Instructions (SI) to carrier; verify draftBill of Lading.

5. Track gate-in and vessel loading; confirm departure and issuefinal BL/Sea Waybill to client.

OceanImport Operations (FCL & LCL)

Purpose& Scope: To control ocean import shipments from pre-alert receipt throughcustoms release, port clearance, and final consignee delivery.

ProcedureSteps:

1. Receive import pre-alert and log arrival ETA in Control Towercalendar.

2. Check free-time allowance and establish demurrage/detentioncountdown calendar.

3. Verify pre-alert document package completeness (Invoice,Packing List, BL, COO).

4. Hand over documents to licensed customs broker forpre-arrival clearance preparation.

5. Monitor vessel discharge at Aqaba Port; obtain Delivery Order(DO) upon ocean freight settlement.

6. Coordinate port clearance, arrange dispatch of approvedtrucker, and obtain clean delivery POD.

LandExport & Cross-Border Road Transport

Purpose& Scope: To manage outbound overland road freight (FTL/LTL) acrossJordanian borders into Levant and GCC destinations.

• KeyInputs: ExportOrder, Cargo Specs, Commercial Docs, Border Transit Permits

ProcedureSteps:

1. Select pre-vetted trucking contractor from Approved VendorRegister.

2. Inspect vehicle condition, driver credentials, validtransport insurance, and GPS tracking availability.

3. Verify border customs documentation, TIR carnets, or bondedtransit guarantees.

4. Supervise cargo loading, weight distribution, tarpaulin/boxintegrity, and apply numbered high-security bolt seals.

5. Track truck movement via GPS; monitor border post crossingmilestones and customs inspections.

6. Confirm final destination delivery and secure clean POD.

• RequiredRecords / Outputs: Truck Dispatch Note, CMR Road Consignment Note, Border ClearanceDocs, Signed POD

LandImport & Regional Cross-Border Operations

Purpose& Scope: To govern inbound overland road shipments entering Jordan fromregional borders through final offloading.

• KeyInputs: InboundPre-Alert, CMR Consignment Note, Customs Transit Manifest

ProcedureSteps:

1. Receive dispatch pre-alert from origin trucker/agent withdriver and vehicle details.

2. Monitor truck arrival at Jordanian border entry post (e.g.,Omari, Karameh, Jabir).

3. Coordinate customs border clearance, bonded escort, orinternal customs depot transfer.

4. Verify intact status of origin security bolt seals prior tocustoms inspection.

5. Track truck transit from border to consignee warehouse inJordan.

6. Supervise offloading and secure signed, stamped POD detailingcargo condition.

• RequiredRecords / Outputs: Border Transit Entry Permit, Customs Duty Receipt, Clean SignedPOD

• KeyGovernance Controls: Immediate escalation of border delays exceeding 6 hours;mandatory seal integrity check at entry border.

Multimodal& Regional Cross-Trade Operations

Purpose& Scope: To control complex shipments utilizing multiple transport modesor cargo movements between foreign countries without entering Jordan.

ProcedureSteps:

2. Issue FIATA Multimodal Transport Bill of Lading (FBL) orcombine individual modal contracts.

3. Coordinate foreign origin and destination agents usingPetra's pre-qualified network.

4. Establish single Control Tower tracking record aggregatingsea, air, and land milestones.

5. Ensure seamless document handovers and customs transitcompliance between modal legs.

6. Reconcile all foreign buy/sell currencies and finalize jobclosure upon POD receipt.

Requirements

Our client, a well-established freight forwarding and logistics company in Amman, is seeking an experienced Documentation Manager to lead its freight forwarding and logistics documentation function.

Key requirements:

• Relevant experience in freight forwarding and logistics documentation
  
• Strong understanding of import and export operations
  
• Land transportation and cross-border shipments